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Senior Team Member

Gurugram, , India

Job Description:


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Consumer Lending team at GBS (Global Fulfillment) enables the onshore Secured Consumer lending team in improving and sustaining credit. The team works with stateside Sales & Fulfillment team on Origination, Processing, Pre Underwriting and Closing stages of loan cycle helping them improve overall process efficiency, mitigate risk and expedite credit decisions of mortgages.

Job Description

Review the documents in DM portal & check whether the documents are meeting the requirements as per the procedure or not & update final output in iFF notes or by closing the work flow trigger in iFF system. Team provides support to onshore team from loan origination through closing.


Review mortgage documents, understand the requirements, clear conditions

Proactively communicate and collaborate with teams (internal/external) to analyze information needs

Act as SME/ change manager, provide assistance in process reporting

Maintain and / or assist the Line of Business to create knowledge databases for Home Loans Originations process

Supporting the Line of Business in the tracking of documents required for funding loans


  • Education : Graduate in any stream
  • Certifications If Any : NA
  • Experience Range : 1 – 2 years
  • Foundational skills : Reporting skills, Ability to multi task
  • Desired skills : Mortgage experience

Work Timings

1630 – 0530 (Work Window) or any other shift per business requirements

Job Location: Gurugram

Learn more about this role

Full time


Manages People:


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
DLF Cyber City, Cyber Green, Gurugram, 122002