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Practice Solutions Merchant Consultant

Richmond, Virginia

Job Description:

Key Responsibilities:

  • Develop and maintain relationships with assigned partners.
  • Demonstrate a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in the Medical, Dental, and Veterinary verticals.
  •  Continuously develop and maintain a strong pipeline for new revenue growth opportunities.
  •  Identify and solicit new revenue growth opportunities. 
  • Attain balanced performance including assigned sales and revenue goals, operational excellence/risk and client experience standards.
  •  Successfully schedule and manage appointments with clients. 
  • Responsible for outbound calling activities and follow up. 
  • Leverage the consultative sales process to effectively provide solutions to small business practice  clients.
  •  Acts as a champion for clients by connecting expertise across the company that helps them achieve their goals.
  •  The ability to understand technical solutions and processes.
  •  Maintain accurate records and adhere to Service Level Agreements.
  •  May be responsible for prospecting external sources such as association relationships, centers of influence and vendor relationships among others and may be required to attend trade shows as assigned.
  •  Performs other duties as assigned.


  •  High School Diploma
  •  2 to 4+ years of sales experience
  •  Advanced Consultative selling experience 
  • Proven relationship management
  •  Demonstrated technical expertise
  •  Possesses business acumen with the ability to discuss in depth complex financial solutions
  •  Ability to work in a fast paced environment

Role Qualifications

  •  Experience selling Merchant, Bankcard or Financial Services in similar field (face to face or call center environment)
  •  Established sales, business development and negotiation skills
  • Organizationally savvy; knows how to make connections and build relationships to get things done
  •  Capability to adapt to an ever changing payment processing environment
  •  Strong communications, including oral and written presentation skills
  •  Effective planning, time management and organizational skills
  •  Highly motivated to succeed in a performance driven environment
  •  Multi-lingual ability is a plus
  • Phone sales experience preferred


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 25% of the time


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
8011 VILLA PARK DR, VA, Richmond, 23228