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Consultant Trading Support

New York, New York

Job Description:

Supports Trading functions of Wealth and Investment Management, GTS and GCIB. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing personal computer equipment and software under moderate supervision. Resolves more complex issues. Consults with end users to determine optimal configuration of equipment and applications. Installs new hardware, software, and maintains existing hardware. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Uses and applies basic technical principles, concepts and techniques. Typically 3-5 years of IT experience.

Required Skills:

• Excellent knowledge using and troubleshooting Windows Operating System, Microsoft Office Suite, Internet, GPO, printer, core applications & networks
• Experience supporting banking environment preferred; however, not required
• Excellent written and verbal communication skills, and able to communicate technical issues to non-technical audiences
• Strong communicator with excellent people skills
• Able to manage multiple issues simultaneously
• Ability to manage and work projects
• Operates well in a fast paced environment
• Solid hardware and software troubleshooting/resolution skills
• Knowledge of mobility products (iPhone/Android) a plus
• Ability to work well alone or in a team environment
• Experience with Remedy, Maximo or other ticketing systems preferred
• Minimum 3-5 years Desktop Support Experience
• Must be flexible with working hours between 7am-6pm (local time)

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-20042929

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Referral Bonus:

Check out the New York City office

Located in midtown Manhattan, we’re right across from Bryant Park and a short walk to Times Square, Broadway theaters, Grand Central Station, excellent shops and world-class restaurants.

Street-level photo looking up at Bank of America tower
Aerial photo of ice skating rink
Aerial photo of people on trading floor

Street Address

Primary Location:
ONE BRYANT PARK, NY, New York, 10036