Analyst I - Charlotte, NC

Job Description:

Responsible for capturing and refining business and/or system requirements (based on specialization) that may or may not involve a software change. Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a foundational understanding of the business and/or technical domain based on their specialization. Developing an understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Analyzes the stakeholder process to build efficiencies and also analyzes the software to improve or implement that process. Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests. Analyzes functional and data requirements. Answers the questions: What does the software do and how does it store information? Assists users and development team with application testing and troubleshooting. Identifies, documents and troubleshoots application related problems. Documents process, procedures and workflows associated with applications. Creates and maintains training materials for end-users. Individual contributor.

Global Transaction Services Technology, AML and Tax (GTST);

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Overview:

An Analyst I is responsible for capturing and refining business and/or system requirements (based on specialization) that may or may not involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. They possess a foundational understanding of the business and/or technical domain based on their specialization. An Analyst I is an individual contributor to a team.

This is the EXCELLENT opportunity to take your career to a whole new level providing ways to work with high profile financial applications that are impacting cutting edge technology such as the evolving fraud landscape, the ever changing world of payments and the power to transact anywhere with CashPro Mobile. CashPro sits within the Global Markets organization and Global Transaction Services which provide liquidity management, payments and receipts, trade and supply chain finance, foreign exchange and commercial card services to small businesses, middle market companies, and to multinational corporations, financial institutions and governments around the world. This is an opportunity to work in a fast paced forward looking technology organization which continues to expand around the world and always be on the cutting edge of innovation.

Responsibilities:

Bank of America is seeking a Product Owner Analyst that will lead and design application based projects for an enterprise wide treasury and credit application. Must be able to understand very complex systems and utilize development patterns to develop key components in a clustered and multithreaded environment which is highly scalable with continued good performance. Must be self-driven, communicate well and work well on a team of other developers. Some projects may lead others or may be led depending upon project priorities and functionality. Must work with business to understand requirements and architecture leads to develop a strategic design and roadmap. Ultimately responsible for delivery of project into production.

Developing an understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software)

Analyzes the stakeholder process to build efficiencies and also analyzes the software to improve or implement that process

Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests.

Analyzes functional and data requirements. Answers the questions: What does the software do and how does it store information?

Assists users and development team with application testing and troubleshooting

Identifies, documents and troubleshoots application related problems

Documents process, procedures and workflows associated with applications

Creates and maintains training materials for end-users

Required Skills:

• Minimum of 5-7 years’ experience working in Agile methodology and a deep understanding of various phases of the Software Development Life Cycle; preferably in Business Analyst / Product Owner role
• Ability to communicate clearly and effectively with both technology/development and business partners – ability to translate between these two constituencies
• Excellent written communication skills and have excellent communication skills and client presence
• Ability to create user journeys, user stories, wireframes, mockups, and basic diagrams to convey ideas
• Experience using tools like Rally and JIRA for Agile projects
• Understanding of business process redesign concepts and process improvement techniques
• Understanding and experience with technical solutions and components (APIs, Middleware, Services, SQL)
• Exceptional organizational skills, analytical skills, strong written and verbal presentation skills

Shift:

Hours Per Week: