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Team Leader

Gurugram, India

Job Description:

Overview *

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a Non - Bank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

The FAKC (Finance and Accounting Knowledge Center) was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support & Regulatory reporting.

Over the years, the scope of FAKC has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The FCPS (Finance Change and Production Services) team, which is part of the (GFC) Global Financial Control organization within CFO division, delivers finance projects and technology solutions for the Bank of America (BAC) enterprise and also supports Line of Business (LOB) projects that impact our core finance and general ledger applications.  The FCPS team is responsible for overall program/project management, business analysis and requirements, functional design, testing, organization readiness and deployment activities.

Job Description:

This role is for a business analyst resource responsible for documenting detailed business requirements in support of the FCPS delivery of programs/projects in the US, EMEA, APAC and LATAM regulatory reporting groups and general ledger operations. The resource will be responsible for defining and documenting the current state and target state processes, and development of documented detailed requirements and acceptance criteria for the project. The role will work closely the with the business lead / product owner, including upstream / downstream stakeholders, and technology to ensure all aspects of the change are being considered and prioritized when documenting the requirements.  The business requirements are the foundation for the design, build, test, operational / organizational readiness and deployment activities in the life cycle of a project.

  • Identify current state processes and hand-offs, and understand the target state scope, objective and business outcomes of the program/project
  • Document the detailed requirements (i.e., functional capabilities, workflow needs, business rules, reporting needs, etc.), using the BAC enterprise change management templates, or in the case of Agile, the development of epics and stories
  • Document the acceptance criteria and prioritize the requirements
  • Create current state/target state process maps
  • Facilitate joint review sessions with the business and technology, to ensure prioritized requirements and acceptance criteria are fully understood and signed off


  • Education  B.Com (Hons) or Pass+ good accounting background or CA/ICWA/CS Intermediate
  • Experience Range-

6 to 8

Mandatory Skills:

  • Strong Finance background, Commerce Graduate or Post Graduate
  • Understanding of general ledger and financial/regulatory reporting concepts
  • Proven ability to understand complex business processes and breakdown to process components
  • Strong knowledge of creating process maps
  • Demonstrate ability to work in a fast-paced, every-changing, highly collaborative environment
  • Strong relationship management and interpersonal skills, ability to build strong rapport, respect and trust with key stakeholders and constituents
  • Professional written and verbal communication skills
  • Excellent analytical skills and ability to identify/raise questions, and problem solving capabilities
  • Strong organizational skills and attention to detail, and good with numbers
  • Proficient with Microsoft Office products (particularly MS Excel, Word, Visio, PowerPoint)

Desired Skills:

  • Expertise in Axiom Regulatory platform (if possible, AXIOM certified)
  • Knowledge of Agile methodology and tools (i.e., JIRA)
  • Knowledge of US, EMEA, APAC and LATAM regulatory reports
  • Knowledge of ERP solutions (SAP, Oracle) particularly with general ledger

Work Time:

  • Shift 3:00 PM to 12:00 AM or 2:00 PM to 11:00 PM

Job Location:

  • Gurugram

Learn more about this role

Full time


Manages People:


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
Infospace, Gurugram, 122016