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Team Leader

Gurugram, India

Job Description:


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

 * BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

The FAKC (Finance and Accounting Knowledge Center) was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support and Supply Chain Management.

Over the years, the scope of FAKC has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

Job Description

The Category Research COE Team Leader will provide strategic support to the Category Management team as it relates to the category research and intelligence function.  Will also be responsible for performing research, reporting and related intelligence for the assigned Categories.


  • Responsible for coordinating centralized research and intelligence gathering for the Category Management Team
  • Proactively works with Category Managers and Senior Category Managers to understand current and future needs, and to develop an approach that will maximize analytical support during upfront strategy development and ongoing strategy execution
  • Serves as main Procurement subject matter expert for the Category Research COE
  • Manages ad-hoc request pipeline and the impact on capacity levels across the team as a whole, especially during peaks of high demand
  • Reviews and approves written communications and presentations summarizing research results before providing to Category Managers
  • Tracks completion and lead times for all team research activities as an input into performance measurement reporting


  • Education: MBA/ECO(Hons)/BTECH/BE
  • Certifications If Any: NA
  • Experience Range: Minimum of 5-7 years of experience in Procurement and/or Research, Data Analysis discipline
  • Mandatory skills:
    • Advanced Excel skills
    • Ability to translate short and long term needs of Category Management into clearly defined COE activities
    • Strong communication (verbal and written) skills, with ability to present COE outputs to multiple levels of management
    • Flexibility to meet strict deadlines but also handle ad-hoc or unplanned requests
  • Desired skills
    • Knowledge of Share Point, MS Office, Ariba or other applications supporting Procurement Operations

Work Timings: 11:30 to 20:30 hrs IST

Job Location: Gurgaon

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Full time


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Street Address

Primary Location:
Infospace, Gurugram, 122016