Wholesale Banking Fulfillment, Service & Operations (FSO) is responsible for the end-to-end implementation, servicing, and operations of all treasury, depository solutions and trade finance for business banking, commercial and corporate banking clients globally, and for treasury and trade finance operations in 12 countries in Asia Pacific.
Fulfillment & Service
Client Fulfillment team manages new client onboarding for Global Transaction Services – a core business for Bank of America Merrill Lynch’s global franchise. Key responsibilities include project management, document collection and review, product and depository account setup, product set up testing and client training.
Client Service team is responsible for supporting on-boarded clients in their day to day business needs, including transaction support, general and technical query support. The team supports over 5.5 million enquiries annually in addition to proactive outreach to clients to improve the banking experience in 12 countries in Asia Pacific.
The Operations team is responsible for the combined operations functions for treasury, credit, and services for commercial and corporate banking clients globally. Key responsibilities include settlement and clearing transactions, processing of payments, credit and trade transactions, and book keeping of loan assets and deposits.
The Fulfillment, Service & Operations Analyst Program is a 12-month rotational program designed to provide candidates with an opportunity to work with experienced operations and service professionals. You will prepare for a career in the company’s Fulfillment, Service & Operations division.
Training begins with the orientation, where you will meet newly hired Analysts and will have the opportunity to network with Senior Managers and to learn about our company and its culture. You will be trained on the job on all the relevant tools, techniques and working practices as well as professional skills and team-working capabilities needed to succeed in the FSO Analyst Program.
Fulfillment & Service
Required Skills and Abilities:
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