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Vendor Manager I

Jersey City, New Jersey;

Job Description:

• Manage a diversified portfolio of Critical and Non-Critical Third Parties that provide Services to the Global Markets portfolio supporting Electronic Trade Execution Services in accordance with the Trade Execution and Support Services Standard (TESS), the Enterprise Third Party Program and the Global Recovery and Resolution Planning program
• Serve as a central liaison between Third Party Oversight, Front Office Business Units, Sourcing /Procurement, Legal, Global Information Security, Compliance , Business Continuity and Ops Risk teams and other key stakeholders to execute the Third Party Partner oversight program
• Ensures vendor deliverables, Third Party processes and necessary documentation are completed and implemented consistently across the portfolio through the planning, due-diligence and contracting process
• Build and maintain effective relationships with internal stakeholders and Third Parties to manage contracts, service level agreements, risks and metric management in alignment with expectations of the business and as laid down in the Standard
• Educate and partner with Process Owners to conduct Initial risk assessments on Third Parties during the onboarding process • Build and maintain effective relationships with internal stakeholders and Third Parties to manage contracts, service level agreements, risks and metric management in alignment with expectations of the business and as laid down in the Standard
• Educate and partner with Process Owners to conduct Initial risk assessments on Third Parties during the onboarding process and ongoing risk assessment through the duration of the Third Party relationship
• Coordinate and partner with other Control Functions (Subject Matter Experts ) who assess Third Party risks and controls, as well as identify risks requiring remediation and documenting remediation plans for Third Party Oversight
• Participate in relevant governance routines to report on Partner service levels, Third Party risk status, and TESS program management as needed to help LOB make business decisions such as external procurement strategy and rationalization of Third Parties to save costs
• Improve communication between Technology and Front Office Business functions, working through Business Partners (Process Owners) and Technology Managers
• Manage miscellaneous projects as needs arise (process improvements, internal audits, regulatory support). Coordinates and provides support to the Enterprise Vendor Manager as required.

Required Skills

• Third Party risk and relationship management skills
• Experience within Global Markets business, ops and technology domain areas with knowledge of electronic trade execution services is a Must
• 7- 10 years of relevant IT and business/industry work experience
• Experience managing the delivery of services in a matrixed environment with a diverse portfolio of Third Parties

Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Manages performance, and mitigates risk for assigned vendors that may vary in risk and complexity. Maintains relationships with vendors and LOB or ECF as required. Measures vendor performance and other expectations as per the contract and enterprise requirements. Proactively manages the satisfaction of the business with the vendor. Responsible for the coordination and execution of Global Vendor Management Program (GVMP) deliverables.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-20011345

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Referral Bonus: