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Team Leader

Gurugram, India

Job Description:


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions. 

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

The FAKC (Finance and Accounting Knowledge Center) was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support and Supply Chain Management.

Over the years, the scope of FAKC has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

Consumer Cards CFO reporting process involves management reporting, research and analysis across various stages of card lifecycle (marketing – acquisition & engagement, retention, credit & risk etc.). Team works on various reporting needs that helps the CFO group analyze and address key challenges to the profitability and adjust their forecasts accordingly. The analytics team provides deep dive analysis by deploying analytics and data mining tools like SAS & SQL for credit card P&L. For management reporting, team primarily uses SAP Platform for providing BAU and adhoc reports.

Job Description

Individual will be a contributing member of the FAKC Consumer CFO Reporting team. He/ she will support the US Cards Finance team. The person is expected to deliver on complex and time critical data analytics request for new credit card / existing credit card portfolio. It is also expected that the person comprehend & evaluate the strategic business drivers and can bring in efficiencies through automation of existing reporting packages or codes.


Understand clients’ requirements and translate those into deliverables. Co-ordinate with the business to resolve process bottlenecks at different levels. Support the business on periodic and adhoc projects related to credit card and deposits products. Drilldown, organize, summarize large amounts of data from/to multiple databases. Ability to independently communicate with onshore partners in terms of understanding requests, developing codes and delivering output in a timely and accurate manner. Make & deliver presentations on the detailed analysis and key observations to senior leaders. Ensure quick resolution of any issues. Performing Financial Planning & Analysis (FP&A) and Management Reporting. Complete Finance Packs and also walk through Business/Onshore partners on the same. Reviewing monthly results and performance analysis. Actively participating in financial process improvement across the organization.


  • Education: CA/CS/ICWA/M.Com/Masters/Bachelor’s Degree in quantitative discipline/Information Technology/Computer Science or MBA finance with 4 - 7 years of  relevant work experience, preferably in the Finance team of the credit card business.
  • Certifications If Any – SAS , SQL , BI Tools

Mandatory skills

  • Candidate should be from finance team of Banks – Understands the Business / products / key terms.
  • He /she should have a strong hold on financial concepts esp.
  • Profit & Loss and Balance sheet of banking industry.
  • Proficient in Reporting/BI/Automation Tools Microsoft Office suite of products, Tableau,  MicroStrategy, Microsoft-Power-Bi, Alteryx and etc.
  • Strong working knowledge of SAS/Proc SQL and SQL, Good data summarization and analysis skills.
  • Candidate should know the work they have been doing on daily basis and should be able to articulate it better.
  • Good business problem solving skills, and ability to deliver on analytics projects with minimal supervision
  • Experience in data mining, analysis and reporting tasks by interfacing with different data sources (e.g. Oracle, DB2, Teradata).
  • Excellent oral & written communication and presentation skills.

Desired skills

  • SAS/SQL/BI Tools Certification

Work Timings: 11:30 – 22:30 IST (9 hours shift as per requirement). Will require to stretch 3-5 days in a month or to meet critical project deadline.

Location: Gurgaon

Learn more about this role

Full time


Manages People: No


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
Infospace, Gurugram, 122016