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Sr. Production Services Mgr

Charlotte, North Carolina

Job Description:

This position will direct the execution phase and oversee the commercial strategy of contractual/third party relationships with TI strategic vendors that operate under complex contracts.  The role includes executive engagement internally and interface with C-level of supplier relationships in managing the overall relationship, executive updates, demonstration of supplier value realization, commercial strategy, and the overall management of engagements between the bank and key strategic suppliers. 

Required Skills:

Executive messaging, strong verbal and written communications skills, strategic thinking, positive and proactive work style, strong presentation skills both preparation and delivery of messaging. Understanding of bank technology platforms and supplier relationships a must.  Strong analytical and presentation s skills are imperative.   

Desired Skills:

Ability to clearly articulate and translate key information, concepts, processes, and deliverables obtained from SMEs and program owners into reports, presentations, publications, or other documentation suitable for executive consumption. Demonstrates excellent collaboration skills that facilitate productive relationships with others. Excellent planning skills including the ability to take initiative and ownership for work as well as prioritize the work to meet critical deadlines. A strategic thinker with a keen attention to detail, good listening skills, strong verbal and written communication skills. Approaches challenges and team dynamics with a proactive and positive work style. Ability to adapt to change rapidly as the environment is very fluid and may require re-prioritization of work quicklyTI experience,  exposure in Product and/or Service lifecycles, technology platform understanding, and supplier relationship understanding critical to the role. Ability to tailor messaging and/or communications to a broad audience inclusive of B1-2 bank executive levels. . 

The Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
901 W Trade St, NC, Charlotte, 28255