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Fulfillment Support Team Leader--Charlotte, NC

Charlotte, North Carolina

Job Description:

Primary contact who is responsible for all loan processing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending.

Required Skills and Experience:

  • Minimum 2 years managerial skills and extensive mortgage background
  • 2.5+ years of mortgage experience
  • Strong time management and organizational skills
  • Proven ability to simultaneously manage a variety of business functions
  • Self-Motivated
  • Teamwork and Customer Service skills are a MUST
  • Ability to prioritize multiple competing tasks
  • Flexibility to work extended hours during heavy workload periods

Desired Skills and Experience:

  • ifulfill system experience is desired
  • 3+ years managing in the industry is preferable


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: Yes

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255