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Analyst II - Sys Admin & Support

Hyderabad, India;

Job Description:


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

TI(Technology infrastructure) is a part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.

Job Description:
This position is for a UNIX/Linux Security team.  The primary responsibility is to maintain the health and welfare of the PowerBroker, Security Logging, and other security related infrastructures managed by the team

It include overseeing the coordination, scheduling and implementation of production changes (i.e. OS, patching, and application); 3rd level Operational Support and Troubleshooting of PowerBroker and SSH; and participating on the on-call rotation and scheduled changes.

•Administration/configuration of PowerBroker
•Server management
•Learning new technologies to better support the infrastructure
•Respond to items such as patch bulletins by requesting resources and scheduling upgrades for all servers supported, ensuring appropriate processes is followed and deadlines are met
•Assist 2nd level team troubleshooting complicated user issues as needed
•Suggest improvements to processes and/or technology; create a plan to implement them
•Perform application updates, installs and testing.

Education: BE/B.Tech/ME/M.Tech/MCA/M.Sc/MS


Experience range: 4 to 6yrs

Mandatory Skills:
•Strong RedHat Enterprise Linux system administration skills
•Shell scripting and SQL query experience
•Experience configuring, troubleshooting, and supporting OpenSSH and/or SSH Tectia 6+ (UNIX and Windows) with an understanding of the ssh protocol and public key authentication
•4+ years advanced scripting skills (python a plus)
•4+ years solid Linux/UNIX experience. Emphasis on scripting, automation, and performance.
•Working Knowledge of privilege elevation tools - PowerBroker
•Load Balancing Technologies
•Web services software
•Experience working with DBMS technologies
•Excellent oral and written communication. – Must be able to communicate at all organizational levels
•Ability to document installation procedures, Standard Operating Procedures (SOP), etc.
•Experience with ITSM Remedy or other ITSM tools

Desired Skills:
•Windows Server Administration experience
•Experience in an Enterprise PowerBroker environment
•Balabit Windows Agent

Work Timings:11.30am to 8.30pm

Work Location:Hyderabad,Mumbai,Chennai

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Full time


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