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Financial Center Lending Officer - Minnesota Market

Minnetonka, Minnesota;

Job Description:

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we’ll count on you to care for, advise and guide our clients when they need us most – whether they’re just starting out, buying a home, building a family or planning for retirement. 

We’re looking for the next generation of Financial Center Lending Officers – those who are passionate about growing a long-term career, building relationships and working with a team of client professionals in one of our 4,000 locations nationwide. The role is ideal for those who have a passion for engaging and listening to clients to understand their needs, life events and financial aspirations. As a Financial Center Lending Officer, you’ll respond to client inquiries and referrals, build relationships with clients to fully understand their life priorities, identify relationship deepening opportunities and recommend mortgage solutions that help clients achieve their financial goals. Financial Center Lending Officers are aligned to a specific financial center to build strong relationships with partners and teammates for referrals in addition to self-sourcing business.

From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your new hire experience. With demonstrated success, you’ll have unlimited opportunity to grow throughout the company.  The Academy will support you with dedicated programs, tools and resources throughout your career journey.

We’ll help you
Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
Grow in your current role through training programs that help you excel, build new skills or take on additional responsibility.
Continuously learn and advance your career goals through intentional career paths to the next best role.
Use resources and innovative technologies to optimize the client experience.
Deepen your business knowledge and network by partnering with experts in small business, financial centers and investments.

As a Financial Center Lending Officer, you can look forward to
• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.
• Resources and dedicated support to help you reach your full potential throughout your career.
• A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.
• Progressive workplace practices and initiatives that promote inclusion.

We’re a culture that
• Believes in responsible growth and has a proven dedication to supporting the communities we serve.
• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.
• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.
• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

Note: This position is subject to the Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.

Required skills:
• Has 2-3 years of experience in a loan origination role and knowledge of:
o Products (conventional, jumbo and government)
o Processing, underwriting and/or closing procedures
o Federal regulations governing real estate lending
• Is self-motivated and highly organized to identify, develop and maintain a quality network of business relationships.
• Actively listens to the client to determine their needs and goals.
• Is a critical thinker and can analyze financial and credit data to advise clients of product/pricing policies and guidelines, and gather any additional required information.
• Has strong written and verbal communications skills.
• Understands how to manage a pipeline effectively.
• Is able to prioritize multiple competing tasks.
• Demonstrates a commitment to professional ethics, as well as complying with all federal and state compliance policies and adhering to Home Mortgage Disclosure Act (HMDA) requirements.

Desired skills:
• Experience with Federal Housing Administration (FHA) and Housing & Urban Development (HUD) guidelines.
• Strong computer skills including Microsoft applications and previous experience using laptop technology.
• Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
• Knowledge in analyzing and comprehending complex financial data and providing financial alternatives.
• Professional and effective interpersonal skills.


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

At Bank of America, I get to make a difference every day.

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Lending Officer

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Uncover client needs and math them with the right mortgage products and services

As a Lending Officer, my job is to uncover client needs and match them with the right mortgage products and services.

Throughout the entire loan process, I’m the point of contact for my clients.

Sometimes it can be challenging to identify exactly what a client wants or needs, which means it’s up to me to build strong relationships — and an even stronger knowledge of our loan products.

Every morning, I participate in a morning huddle with my Financial Center teammates where we practice skill-building activities and discuss performance and upcoming appointments.

I feel lucky to have access to a tremendous client base with Bank of America. Because I work in the Financial Center, I’m able to greet clients whether they walk in for a traditional banking need or for an appointment.

Bank of America is focused on client care and gives me the support I need to build strong relationships.

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Access to industry-leading sales tools and technology

I have access to industry-leading sales tools and technology to grow my business and online resources that help me find the information I need.

It’s important for me to manage my business pipeline by contacting clients, following up with realtor partners and staying current on training.

Being part of the Financial Center team allows my teammates to refer clients to me for their lending needs.

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We act as one team

We act as one team by connecting our clients to the right specialist through personal introductions and appointments.

My leadership team provides the guidance I need to be successful through in-person or over-the-phone coaching.

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Trained by the award-winning Academy at Bank of America

The Academy at Bank of America
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(Dedicated Support Icon)
(Dedicated Training Time Icon)

As a Lending Officer, you’ll participate in Bank of America’s award-winning Academy, It starts on your first day with an immersive onboarding program that includes classroom training, dedicated support and dedicated training time.

The Academy’s defined career paths and development opportunities are what have enabled me to thrive in my career.

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Competitive Benefits

  • Paid Time off
  • Tuition Reimbursement
  • 401(k)
  • Health, Dental & Vision
  • Career Planning
  • Child Care Reimbursement for Income-Eligible Employees

I am thankful to work for a company that promotes inclusion and understanding and that truly cares about me with so many great benefits like paid time off, competitive pay and even tuition reimbursement.

There is nothing more rewarding than attending a closing with a client and being part of such a huge milestone in their lives.

I know Bank of America is invested in helping me reach my full potential, so I can help my clients reach theirs.

We all have goals. Pursue yours at Bank of America.

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Learn more: bankofamerica.com/Careers

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.
Bank of America, N.A. Member FDIC. ©2019 Bank of America Corporation.

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus: