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Internal Enterprise Investigation Manager

Dallas, Texas;

Job Description:

Internal Enterprise Investigations team is part of the Legal Division. The primary focus of our team is conducting investigations into potential insider abuse or fraud with regulatory reporting responsibilities and engagement with law enforcement and internal business partners. Our business partners include Global Financial Crimes Compliance, Audit, Detection and Monitoring Teams, Human Resources and Risk Partners across the company. Key priorities for the team to conduct thorough, prompt investigations, meet regulatory compliance filings, escalate appropriately, and provide concise, detailed, and factual information to partners to make important employee, operations and compliance decisions.

The Internal Enterprise Investigation Manager is responsible for:

  • Manages a team of investigative professionals. Drives team in execution of thorough/timely investigations against INTERNAL ENTERPRISE INVESTIGATION (IEI) goals, in adherence with IEI protocols. 
  • Develops team members while managing individual and team performance, productivity, accuracy, compliance requirements, and timeliness in delivery of investigation results.  Reviews/monitors progress of active investigations.
  • Directs work of team to drive proper management and administration of investigations, manages caseloads, and ensures case assignment is based upon IEI risk priorities. 
  • Maintains relationships with key business partners and ensures proper internal parties are engaged on investigations in accordance IEI practices.  Ensures significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other enterprise escalation paths.
  • May lead investigations related task forces or special projects and provide consultation and guidance on investigative related issues to influence partners and outcomes.

Required Skills

  • Must have 8 - 10  years investigative experience involving financial crimes (financial institution is a plus).
  • Must have 5 years’ experience directly managing professional staff
  • Demonstrates excellent written and verbal communication skills and provides consultation and guidance on investigative related issues to influence partners and outcomes.  Skilled at engaging and presenting to senior executive audiences regarding investigations and team performance.
  • Has detailed knowledge of regulatory, reputational, operational, and legal risks encountered in course of investigations.

Desired Skills

  • Investigative experience involving financial crimes (financial institutions).
  • Thorough knowledge of bank systems/technology used in the course of investigations as well as the enterprise, businesses, products, and core corporate functions. 


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus: