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Risk Management Sr Specialist

Charlotte, North Carolina

Job Description:

The Risk Management Sr Specialist, as part of the Consumer Post Approval Review team in Consumer Credit Risk, conducts independent transactional reviews aligned to Collections and Recovery processes.

The goal of Consumer Post Approval Review is to ensure that the appropriate collections and recovery actions and decisions were taken by the FLU and partner closely with the Credit Risk partners to drive action plans when systemic issues are identified.

The Risk Management Specialist is accountable for quality review execution, reporting and analysis of results. This role will also be accountable for script development and review design. The Specialist contributes to the identification of themes and trends at the front line unit, control function and enterprise level and may be expected to present to various levels of management. Responsibilities:

  • Candidate must exhibit an exceptional degree of ingenuity, creativity, and resourcefulness.
  • Will apply and/or develop highly advanced data access and analysis capabilities
  • Often acts independently to identify and resolve issues associated with review findings


Required Skills:

  • 5+ years of Collections or Recovery experience
  • 2+ years of QA/QC experience related to Collections
  • Fundamental knowledge of Collections and Recovery processes
  • Proficient computer/software office skills - Experience with Microsoft Excel, Word, PowerPoint, Outlook, etc
  • Strong analytical mind-set and ability to work with minimal supervision
  • Ability to source and analyze data using appropriate analytic skills (SAS, tableau, etc.)
  • Ability to interact and communicate with senior leaders and business partners across the enterprise
  • Strong business partnering experience/skills including the ability to interact, communicate and influence equally well within all levels of an organization
  • Solid understanding of Collections Program Standards, Processes and Governance routines

Assists in providing risk oversight and advice and counsel to the LOB. Establish risk management policies, limits, standards, controls, metrics and thresholds within the defined corporate standards. Demonstrates ability to recognize all risk categories including credit, market, operational and compliance and bringing appropriate risk expertise as needed. Assists in conducting execution of risk framework activities including, but not limited to, independent monitoring and testing of controls and risk management processes for the LOB. Assists in establishing and overseeing the risk management governance structure for the LOB.


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
100 N TRYON ST, NC, Charlotte, 28255