Business Support Functions Teams

A diverse group of business professionals engaged in a meeting in a corporate setting.

Chief Administrative Officer Group

The Chief Administrative Officer (CAO) Group is responsible for strategic and operational priorities that support the company’s eight lines of business.

As a member of the team, you will work in areas including corporate security and background screening investigations, enterprise initiatives, enterprise services, event response, local markets, procurement, real estate services, customer research and analytics, marketing, and internal and external communications.

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Chief Financial Officer Group

The Chief Financial Officer (CFO) Group is an integral part of the bank’s structure, ensuring the efficient and proactive management of finance, regulatory and capital requirements.

The team leverages technology to automate processes, standardize reporting and increase productivity as an essential partner for all functions across the bank, driving growth and profitability.

As a member of our CFO Group function, you will be part of a specialist team focused on balance sheet and capital management, line-of-business finance, infrastructure finance, investments, accounting and regulations or investor relations.

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Corporate Audit & Credit Review

The Corporate Audit & Credit Review team is responsible for providing independent assessments of business activities and processes throughout Bank of America. Corporate Audit & Credit Review supports company risk management by determining whether controls over key risks are in place and functioning properly.

Your role in Corporate Audit & Credit Review also includes making recommendations to management in support of Bank of America’s strategies and business objectives. The Corporate Audit team reports directly to the Audit Committee of the Board of Directors to maintain independence. The Credit Review team provides an independent assessment of credit risk and the quality of credit processes. These assessments are provided to executive management, the Board of Directors, regulators and other stakeholders.

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Environmental, Social and Governance, Capital Deployment and Public Policy    

The Environmental, Social and Governance, Capital Deployment and Public Policy team is responsible for advancing and supporting how the company deploys capital, manages environmental and social risks and opportunities, and decides to use its voice in support of the company’s values globally.

The team’s work is imbedded internally across the company’s eight lines of business and extends to external partners and influencers to bring together our collective networks and expertise to create shared success with our clients and communities.    

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Global Human Resources

Global Human Resources (GHR) operates as a strategic partner to each area of the bank, focused on making Bank of America a great place to work.

This includes a focus on recognizing and rewarding performance, creating opportunities for employees to develop and grow, being an inclusive workplace for our teammates around the world, and supporting employees’ financial, physical and emotional wellness.

Working in GHR, you will help create an environment where all employees have the opportunity to achieve their goals. We recognize that talented, engaged and satisfied employees are the foundation to help make the financial lives of our clients better.

Our human resources strategy is aligned to the business strategy, enabling the company to connect with clients by attracting, recruiting, developing and retaining a world-class workforce.

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Global Risk Management

Global Risk Management leads bank-wide initiatives for managing risk and sustaining a strong risk culture, including the development and implementation of risk management measures.

Your role in Global Risk is focused on the management of all aspects of risk, including strategic, liquidity, market, credit, compliance, operational, model and reputational risk matters to ensure we’re driving responsible growth.

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The Legal department is composed of attorneys, paralegals and support staff located across the globe that manage the bank’s legal affairs and legal risks.

As a member of the Legal department, you will provide professional legal services for Bank of America and its subsidiaries by addressing legal risks, identifying opportunities for and providing advice and counsel to our business partners.

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