Cyber Crime Specialist

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team. The Cyber Crime Defense function within Global Information Security is responsible for working across the enterprise to reduce exposure to cybercrime thereby instilling continued confidence of our clients, customers, and shareholders.

The Cyber Crime Specialist will support the Cyber Fraud Fusion Center (CFFC) in response activities to cyber-enabled threats impacting Bank of America customers and clients. The Cyber Fraud Fusion Center functions as a cohesive intelligence and information sharing platform to drive internal process/control optimization and improve response times for emerging threats. The successful candidate will have strong written and verbal communication skills, intelligence and/or incident response experience, and a working knowledge of cybercrime tactics, techniques, and procedures.

Responsibilities:

Support event management routines inclusive of meeting facilitation and executive communications.
Host weekly stakeholder intelligence forums; support triage and ticket management routines.
Develop and maintain stakeholder communications and Fraud Prevention Framework documents.
Oversee stakeholder deliverables and manage action items.
Establish and maintain Fusion Center performance metrics and reporting, inclusive of executive communications.

Required Qualifications:

5+ years of fraud and/or risk management experience
Strong financial crimes and/or Cyber Threat Intelligence background
Knowledge of tactics, techniques, and procedures associated with cyber-enabled crimes/fraud groups
Ability to provide guidance on threat trends, analysis methods, and defensive strategies to senior management and key stakeholders
Excellent influencing and problem resolution skills
Exceptional executive presentation and communication skills

Desired skills: