Vice President; Operations Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Responsibilities

• Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.

• Analyze information obtained from management to conceptualize and define operational problems.

• Prepare management reports defining and evaluating problems and recommending solutions.

• Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.

• Track all client visits/meetings and ensure all client successes are logged for weekly reporting.

• Drive proactive client communications through regular meetings, broker reviews, and calls.

• Track and drive resolution (both strategic and tactical where necessary) of client requests.

• Work with clients to educate on the firm’s self-service tools and industry solutions.

• Analyze effort and support across teams by individual client.

• Coordinate and chair internal stakeholder meetings around client updates.

• Analyze complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering.

• Review and assess trade allocations, collateral movements and reconciliation of positions to facilitate workflow.

• Improve clients’ processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows.

• Test implemented SAP solutions, including unit testing, integration testing and user acceptance test.

• Work with GMI books and records platform and testing new functionality.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

• Bachelor's degree or equivalent in Operations Research, Mathematics, Economics, Finance, or related: and

• 5 years of progressively responsible experience in the job offered or a related Quantitative occupation.

• Must include 5 years of experience in each of the following:

• Analyzing complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering;

• Reviewing and assessing trade allocations, collateral movements and reconciliation of positions to facilitate workflow;

• Improving clients’ processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows; and,

• Working with books and records platform and testing new functionality.

• In the alternative, the employer will accept a Master's degree and 3 years of experience.

If interested apply online at www.bankofamerica.com/careers or email your resume to bofajobs@bofa.com and reference the job title of the role and requisition number.

EMPLOYER:  BofA Securities, Inc.

Shift:

Hours Per Week: