Project Manager - Global Markets Operations

Job Description:

Job Title: Project Manager - Global Markets Operations

Corporate Title:  Up to Vice President

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth.  This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.  Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Job Description:

The Project Manager is responsible for planning, executing, and delivering projects within scope, budget, and timeline. This role involves managing stakeholders, coordinating resources, and ensuring adherence to governance and compliance standards. The successful candidate will lead strategic programs, including global platform migrations, regulatory initiatives, and operational excellence projects. Strong communication and influencing skills are essential to collaborate across operations and technology teams. The Project Manager also leverages AI and automation tools to enhance reporting, risk management, and decision-making.

Responsibilities:

• Lead end-to-end project lifecycle from initiation to implementation, ensuring successful delivery.
• Develop and maintain detailed project plans, including scope, timelines, and resource allocation.
• Manage stakeholder communication and expectations across all levels of the organization.
• Facilitate requirements gathering sessions and validate deliverables against business needs.
• Run governance routines, senior working groups, and prepare executive-level dashboards and reports.
• Identify, assess, and mitigate project risks and issues, ensuring timely escalation and resolution.
• Coordinate cross-functional teams and manage dependencies between workstreams.
• Manage project financials, resource planning, and variance tracking.
• Leverage AI-driven analytics and automation tools to improve reporting and forecasting.
• Identify opportunities for process improvement and AI integration within project workflows.
• Support change management activities and ensure smooth adoption of project outcomes.
• Ensure compliance with governance frameworks, regulatory requirements, and organizational standards.

Skills:

• Proven track record of delivering complex projects on time and on budget, with ability to manage multiple projects concurrently.
• Experience in project management roles with experience in governance and risk management.
• Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint, Project, Visio) and project management tools (e.g., MS Project, JIRA).
• Influencing, negotiation, and stakeholder management skills.
• Experience with Agile/Scaled Agile (SAFE), DAIC, or structured methodologies (PRINCE2, PMP).
• Basic knowledge of AI concepts and experience using AI-powered tools for reporting or automation.

Additional skills:

• Experience in Financial Services, especially Investment Banking and Global Markets Operations.
• Knowledge of structured business analysis (e.g., Six Sigma).
• Familiarity with SharePoint workflows and document management.
• Hands-on experience with AI-enabled platforms, predictive analytics, or machine learning applications in project management contexts.

• Strategic Thinking: Align strategies with organizational goals and translate them into actionable plans.
• Business Results: Anticipate risks and obstacles; pursue aggressive goals; promote continuous learning.
• People Leadership: Encourage contributions; foster open exchange of ideas; make decisions for the greater good.
• Personal Effectiveness: Take ownership; act decisively; maintain resilience under pressure.
• Planning and Organization: Prioritize effectively; multi-task under tight deadlines; run efficient meetings.
• Communication Skills: Communicate clearly and concisely at all organizational levels.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.