Consumer Product Strategy Analyst III - Strategic Insight and Innovation

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Enterprise Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Enterprise Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management

LOB Job Description:

The Strategic Insights & Innovation Analyst serves as a key partner to the Loss Forecasting and Workforce Strategy leadership team, responsible for providing proving analytical, administrative and operational support. This role is key in maintaining the organizational health of the Loss Forecasting and Workforce Strategy team.

LOB Responsibilities:

• Assist with development of a multi-year workforce strategy aligned with fraud-risk trends, automation roadmaps, and regulatory changes.
• Perform ad hoc analysis and summary results in support of the Strategy and Innovation Manager
• Understand and proactive support the vision for the Loss Forecasting and Workforce Strategy team, including executive meeting planning, organizing reporting and document storage, and streamlining routines and communications
• Assist in crafting compelling executive narratives, presentations, and visual materials that communicate strategic priorities, financial performance, and workforce trends.
• Continuously enhance processes for planning, reporting, and cross-functional collaboration
• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs analysis of market data, financial data, and portfolio trends to understand organizational performance and improve portfolio risk, profitability, performance forecasting, and operational performance

Required Qualifications:

• 3+ years of experience in business management, support, analytics, or financial strategy
• Strong analytical and quantitative skills with demonstrated ability to use data to identify root causes and drive decisions
• Proven ability to lead projects and influence across multiple levels of leadership
• Excellent communication skills – both written and verbal – with experience presenting to senior leaders
• High attention to detail and ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Excel, PowerPoint, OneDrive)
• Intellectual curiosity and a mindset for innovation and continuous improvement
• Proven ability to distill complex data into executive-level insights and storytelling.
• Accountable - ability to assume significant responsibilities and flexibility to manage changing deadlines and priorities
• Follow-through and consistency - deliver on commitments; close the loop
• Remains positive and focused during times of pressure, adversity, or change
• Intellectual curiosity and strong urge to delve into a problem to determine the root cause and come up with creative solutions, challenging the status quo
• Leadership skills and proven experience leading projects or programs with multiple stakeholders
• Experience presenting or interacting with multiple levels of leadership
• Strong attention to detail and a passion for ensuring flawless execution
• Strong critical thinking and problem solving, strategy planning and project management experience
• Demonstrated leadership and influence management skills
• Self-starter with ability to work with minimal supervision
• Organizationally savvy; knows how to make connections across geographies, businesses and hierarchies to get things done
• Expertise in analytics and presentation development (i.e., Excel, PowerPoint).
• Strong stakeholder management and communication skills; capable of influencing across functions and seniority levels.

Skills:

• Business Analytics
• Business Intelligence
• Data Quality Management
• Fraud Management
• Monitoring, Surveillance, and Testing
• Collaboration
• Data Visualization
• Oral Communications
• Problem Solving
• Written Communications
• Analytical Thinking
• Critical Thinking
• Data and Trend Analysis
• Innovative Thinking
• Research

Shift:

Hours Per Week: