Information Security Operations and Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

This job requires partnership with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, and contribute to the optimization of the organization through data accuracy and completeness. 

Key responsibilities include applying knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to validate indicative data alignment to processes and controls to requirements.
Job expectations include using data analytics, identifying gaps in coverage and data inaccuracies, and support remediation activities.

At least 3 years of related experience required.

Responsibilities:
•    Manage the process inventory, reflecting accurate information that supports effective decision making, and ensuring compliance to enterprise policy and standard requirements 
•    Ensures process information meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate treatment of risk
•    Identifies information security gaps and remediation strategies
•    Process analysis to improve data accuracy and completeness 
•    Process improvements based on enterprise and Global Technology guidelines, organization maturity, challenges and issue remediation
•    Provide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectors
•    Support the organization’s short-and-long term strategy
•    Supports a strategy of continuous improvement and acts as liaison with Global Technology and Enterprise Process Management teams
•    Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activities
•    Partner with stakeholders to ensure the inventory aligns to GIS policy and standard requirements in support of adherence monitoring

Required Qualifications:
•    Prior related experience or business exposure desired and strong delivery mindset
•    Analytical and design-oriented mindset
•    Data analytics and Problem Solving
•    Data driven and Trend Analysis 
•    Delivery Excellence 
•    Strong presentation skills
•    Excels in working among diverse viewpoints to determine the best path forward
•    Excellent verbal and communications skills 
•    Quality Assurance
•    Innovative and Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment
 
Other Qualifications/Desired Skills:
•    Ability to identify opportunities from a process efficiency perspective and continuously challenge current state of GIS processes
•    Prior experience in Information Security desirable
•    Preferred process improvement and Operational Excellence exposure
•    Ability to understand new technologies, intellectually curious 
•    Commitment to challenging the status quo and promoting positive change
•    Experience working in a global environment 
 

Skills:

• Customer and Client Focus

• Interpret Relevant Laws, Rules, and Regulations

• Policies, Procedures, and Guidelines

• Problem Solving

• Quality Assurance

• Business Acumen

• Controls Management

• Innovative Thinking

• Process Management

• Stakeholder Management

• Business Process Analysis

• Data Governance

• Data Privacy and Protection

• Data and Trend Analysis

• Risk Analytics

Shift:

Hours Per Week: