Compliance & Operational Risk Manager - Americas Control Room Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
The Global Control Room (GCR) has a business-critical role to mitigate legal, compliance and reputational risk within the firm and is responsible for managing the flow of Material Non-Public Information between different areas within Global Banking, Global Markets & International business lines. GCR also plays a key role in assisting lines of business in implementing, monitoring, testing, and enforcing the Enterprise Information Wall Policy.

We are seeking to hire a Control Room Manager who will be responsible for leading the Americas (covering US, Canada, and Latin America) Control Room function, ensuring compliance with applicable laws and regulations, and upholding the firm’s information barrier framework. This role involves managing day-to-day control room operations, supervising a regional team, and partnering with business leaders, compliance officers, and global counterparts to ensure consistent practices across the firm.

This job is responsible for executing second line of defense compliance and operational risk oversight for a Front Line Unit, Control Function, and/or Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies”), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.

Responsibilities:

• Manage the Americas control room function, including oversight of restricted lists, watch lists, global research reports, wall-crossings, MNPI (Material Non-Public Information), trade surveillance, and trade preclearance.
• Supervise and manage (10-12) Americas control room members, providing training, performance management, and leadership support.
• Serve as primary point of contact for control room matters within the Americas region, liaising with regulators, business leaders, and other stakeholders as needed.
• Implement and maintain global policies and procedures to ensure consistent application of information barrier controls.
• Oversee daily operational controls, including deal team monitoring, conflicts management, and restricted list maintenance.
• Partner with legal, compliance, and business teams to assess risks related to transactions, research publications, and market activities.
• Identify process enhancements and lead regional initiatives to improve control room efficiency and effectiveness.
• Support global control room leadership on cross-regional projects and regulatory inquiries.
• Assesses risks and effectiveness of Front Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations
• Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
• Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
• Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines
• Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks
• Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Bachelor’s degree in Finance, Law, Business, or related field (advanced degree or certification a plus).
• 10+ years’ experience preferably in a similar role, covering fundamental equity, credit, capital markets or similar products.
• Practical knowledge and experience of deal structures such as IPOs, secondary offerings, PIPEs, debt offerings, mergers and acquisitions, private placements, and rights issues.
• Experience in maintaining control room restrictions, providing research guidance and providing leadership in a high risk environment.
• Strong understanding of securities regulations (e.g., SEC, FINRA, FCA, IIROC, CVM, etc.) and global compliance frameworks.
• Demonstrated leadership skills with prior experience managing teams.
• Excellent communication, analytical, and problem-solving skills.
• Ability to manage competing priorities and operate in a fast-paced, global environment.
• High ethical standards and sound judgment in handling time sensitive information.

Preferred Skills:

• Control Room workflow experience or related knowledge; transferable skills.
• Knowledge of investment banking, capital markets, and research functions.
• Familiarity with surveillance and compliance monitoring systems.

Skills:

• Advisory
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Reporting
• Risk Management
• Critical Thinking
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Policies, Procedures, and Guidelines Management
• Business Process Analysis
• Decision Making
• Negotiation
• Process Management
• Written Communications

Shift:

Hours Per Week: