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Credit Operations Senior Business Control Specialist

Singapore, , Singapore

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Provide analytical support in executing internal control discipline and operational excellence within a LOB. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Demonstrate the ability to liaison across lines of business across organizations globally. Demonstrate the ability to review and assess change being introduced across the Organization and Business processes to identify the need for risk and control. Incumbents typically have over 5+ years of risk management and/or LOB experience.


 Role is responsible for engagement in risk oversight routines including: 

  • Adherence to enterprise-wide Policy and Standards

  • Single Process Inventory (SPI) inventory risk oversight

  • Risk Control Self-Assessment (RCSA)

  • Vendor Management Risk

  • Delegation of Authority (DOA) controls and governance

  • Global Records Management adherence

  • Key Risk Indicators (KRI) reporting  

  • May be tasked to support high-priority industry and regulatory initiatives. 


Required skills:

  • 3+ years of relevant risk management experience

  • Proven ability to lead and influence with key control partners including Risk, Compliance, and Audit.

  • Strong analytical, conceptual and problem solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions.

  • Ability to balance multiple competing priorities in a fast-paced and complex environment.

  • Advanced proficiency in various MS tools including Excel, Access, PowerPoint, and SharePoint (developer skills are desired).

  • Strong written & oral communication and presentation skills; able to target messaging to different audiences; provide consolidated data in a clear and concise manner appropriate for all levels of management.

  • Ability to quickly develop subject matter expertise across a broad spectrum of product and services. 

Desired skills: 

  • Commercial Credit (Trade Finance, Loan or Equipment Finance) experience including business process and applications. 

  • Working knowledge of laws, rules, and regulations and Bank of America Risk Framework. 

  • Experience working with external regulators and examiners. 

  • BS or BA, Masters degree is a plus

Other qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Learn more about this role

Full time


Manages People:

Street Address

Primary Location:
2 HARBOURFRONT PLACE, #02-01, Singapore, 098499