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Business Support Manager II

Charlotte, North Carolina;

Job Description:

The position is within the Enterprise Credit (Commercial) Accelerated Solutions and Tools (ASAT) team.  The ASAT team supports Enterprise Credit (Commercial) by performing diverse functions that include process design, building tools and capabilities to drive efficiencies within the team, analytics, reporting, and process improvement.  The team acts as a proactive and strategic business partner and design system architecture for key initiatives: comprehend high level business requirements, translate those into technical requirements and specifications, and then architect the development of those features.

The ASAT team is looking for two candidates:  SharePoint/process design focus or Alteryx developer/Excel reporting focus.  Both candidates will need to be willing to develop skills in other areas to become a well-rounded member of the team.

Required Skills:

Proficient in the use of SharePoint:

o              Basic understanding of SharePoint Add Ins such as installing web parts and requesting/installing/utilizing Dynamic Forms for SharePoint (DFFS)

o              SharePoint Designer for workflow creation and maintenance

o              Understanding of SharePoint capabilities and limitations such as standard size of a site, upgrading site size, and handling of lists exceeding 5000 rows of data

OR

•              Strong reporting background with experience in developing Alteryx workflows and publishing workflows to the Alteryx server

•              Advanced Excel skills (VBA, structured formulas, pivot tables, etc.)

•              Proficient Access skills to build and maintain data tables to assist in the creation of samples and reporting

AND

•              Ability to analyze problems and identify both tactical and strategic solutions

•              Collaborative, with an ability to share information, transfer knowledge and train members from other teams on the solution that was designed and created to improve their current process

•              Ability to work in a fast paced environment and work under pressure

•              Effective communication and ability to influence decisions at various levels of the organization (including various levels of executive management) to achieve desired results

•              Self-motivated individual who can work independently and as an engaged member of a team

•              Strong organizational skills

Desired Skills:

•              Strong familiarity with sampling business requirements and test design

•              Strong technical skills in emerging tools/technologies (e.g. Tableau, Alteryx, etc.)

•              Project management experience

•              Understanding of the Enterprise Credit (Commercial) organization

Job Band:

H4

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The position is within the Enterprise Credit (Commercial) Accelerated Solutions and Tools (ASAT) team.  The ASAT team supports Enterprise Credit (Commercial) by performing diverse functions that include process design, building tools and capabilities to drive efficiencies within the team, analytics, reporting, and process improvement.  The team acts as a proactive and strategic business partner and design system architecture for key initiatives: comprehend high level business requirements, translate those into technical requirements and specifications, and then architect the development of those features.

The ASAT team is looking for two candidates:  SharePoint/process design focus or Alteryx developer/Excel reporting focus.  Both candidates will need to be willing to develop skills in other areas to become a well-rounded member of the team.

Required Skills:

Proficient in the use of SharePoint:

o              Basic understanding of SharePoint Add Ins such as installing web parts and requesting/installing/utilizing Dynamic Forms for SharePoint (DFFS)

o              SharePoint Designer for workflow creation and maintenance

o              Understanding of SharePoint capabilities and limitations such as standard size of a site, upgrading site size, and handling of lists exceeding 5000 rows of data

OR

•              Strong reporting background with experience in developing Alteryx workflows and publishing workflows to the Alteryx server

•              Advanced Excel skills (VBA, structured formulas, pivot tables, etc.)

•              Proficient Access skills to build and maintain data tables to assist in the creation of samples and reporting

AND

•              Ability to analyze problems and identify both tactical and strategic solutions

•              Collaborative, with an ability to share information, transfer knowledge and train members from other teams on the solution that was designed and created to improve their current process

•              Ability to work in a fast paced environment and work under pressure

•              Effective communication and ability to influence decisions at various levels of the organization (including various levels of executive management) to achieve desired results

•              Self-motivated individual who can work independently and as an engaged member of a team

•              Strong organizational skills

Desired Skills:

•              Strong familiarity with sampling business requirements and test design

•              Strong technical skills in emerging tools/technologies (e.g. Tableau, Alteryx, etc.)

•              Project management experience

•              Understanding of the Enterprise Credit (Commercial) organization

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22075630

Band: H4

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Noelle Mattessich

Referral Bonus:

0