Officer, Operations Team Lead – Cash Operations Processor, Global Banking Operations

Job Description:

Your background

• Bachelor’s degree or equivalent

• Strong operations experience

• Be someone with a proven track record of making a difference

• Strong commitment to learning and providing high standards of quality operational deliverables

• Adaptability in maintaining standards and adjusting effectively to operate in dynamic structures, processes or requirements

• Ability to communicate effectively with internal and external business partners/regulator

• Self-motivated, energetic, well-organized and a team player

What you can expect

The Operations Team Lead role will have a responsibility of supervising the team based in Labuan, who support for the processing activities in Cash, Trade and Credit Operations, including related Regulatory Reporting and other operational support functions.

Bank of America NA Labuan Branch (BANA Labuan) is a licensed offshore bank which is regulated by Labuan Financial Services Authority. BANA Labuan offers services to clients which include Malaysian financial institutions and multinational corporations (MNCs), local institutional corporates. Products offered are typically the USD deposits, credit facilities, cash management services and trade finance products.

Global Banking Operations deliver seamless solutions to BANA Labuan clients, with close collaboration and support by internal business partners. The role provides agile working experience, as well as a wide range of training and development opportunities.

What you will do

• Supervise the junior team members in Labuan. Including coaching, providing direction in resource management, problem solving and providing performance review input.

• Handle interactions with Labuan Financial Service Authority.

• Support cash, trade and credit operations, reconciliation, regulatory reporting and other operation   functions.

• Strengthen risk mitigation and controls by focusing on early detections and escalations.

• Working as cross functional team with other operations teams, compliance, technology, sales, product, Finance, hubs and other operations group.

• Keep abreast of new technologies and applications and their implications for assigned function.

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial service