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Consumer Prod Analyst-Business Enablement

Wilmington, Delaware;

Job Description:

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. We strive to be a bank for everyone. Like the people we serve, we come from every walk of life. We are proud of our inclusive culture because when you create a workplace where all employees can thrive, everyone benefits.

As a Consumer Product Analyst, you will

  • Provide consulting and solution design support to business partners.
  • Maintain configuration system, and execute changes to the system based on requirements from business partners.  
  • Demonstrate ability to communicate effectively and clearly express ideas to various levels of leadership.
  • Develop functional designs based on business need, objectives and existing systems infrastructure.
  • Drive and participate in design, code, testing, and executing solution.
  • Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, and ensures that test plans and scripts serve customer needs.
  • Work under minimal supervision 
  • Demonstrate critical thinking skills

You’re a person who has (required skills)

  • Intermediate level skills of Excel, PowerPoint, and Visio
  • Working knowledge of account acquisitions or pricing platforms (controls, inputs/outputs, etc.)
  • Demonstrated written and oral communication skills with partners
  • Satisfactory presentation skills
  • Demonstrated organizational skills
  • Demonstrated partnership skills - the desire to work in a team-based atmosphere that focuses on project success and enabling coordinated improvements.
  • Strong problem-solving-skills

You’ll be better prepared if you have (desired skills)

  • Ability to support production research inquiries and provide platform user support.
  • Knowledge of Consumer Vehicle Lending, Deposits, or Fraud processing
  • Platform production support and configuration experience ( opening tickets, new user set up, drop down and screen updates)
  • Knowledge of Magellan, Interact or Venom data platforms for CVL/Deposits/Fraud

We’re a culture that

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers.  Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
  • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
  • Is committed to advancing our tools, technology and ways of working.  We always put our clients first to meet their evolving needs.
  • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. We strive to be a bank for everyone. Like the people we serve, we come from every walk of life. We are proud of our inclusive culture because when you create a workplace where all employees can thrive, everyone benefits.

As a Consumer Product Analyst, you will

  • Provide consulting and solution design support to business partners.
  • Maintain configuration system, and execute changes to the system based on requirements from business partners.  
  • Demonstrate ability to communicate effectively and clearly express ideas to various levels of leadership.
  • Develop functional designs based on business need, objectives and existing systems infrastructure.
  • Drive and participate in design, code, testing, and executing solution.
  • Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, and ensures that test plans and scripts serve customer needs.
  • Work under minimal supervision 
  • Demonstrate critical thinking skills

You’re a person who has (required skills)

  • Intermediate level skills of Excel, PowerPoint, and Visio
  • Working knowledge of account acquisitions or pricing platforms (controls, inputs/outputs, etc.)
  • Demonstrated written and oral communication skills with partners
  • Satisfactory presentation skills
  • Demonstrated organizational skills
  • Demonstrated partnership skills - the desire to work in a team-based atmosphere that focuses on project success and enabling coordinated improvements.
  • Strong problem-solving-skills

You’ll be better prepared if you have (desired skills)

  • Ability to support production research inquiries and provide platform user support.
  • Knowledge of Consumer Vehicle Lending, Deposits, or Fraud processing
  • Platform production support and configuration experience ( opening tickets, new user set up, drop down and screen updates)
  • Knowledge of Magellan, Interact or Venom data platforms for CVL/Deposits/Fraud

We’re a culture that

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers.  Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
  • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
  • Is committed to advancing our tools, technology and ways of working.  We always put our clients first to meet their evolving needs.
  • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21082835

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Tori Roy

Referral Bonus:

0