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IT Data Analyst - Core Technology Infrastructure

Charlotte, North Carolina

Job Description:

The IT Data Analyst supports the SACM Operations team which is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed.  The SACM Operations team provides reporting and operational capability for managing the inventory within the CMDB; including management of the Remedy internal product catalog. 

Job Responsibilities:

  • Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
  • Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
  • Drive future data standardization and quality measurements based on analysis outcomes
  • Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
  • - Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
  • Ability to drive future data standardization and quality measurements based on analysis outcomes
  • Drive reengineering of existing data dashboards for improved efficiency and functionality

Required Skills:

  • Minimum 3+ years of experience in Data Analysis or Data Integration
  • Dashboard development experience with Microstrategy
  • Strong SQL skills against industry standard DBMS (Netezza, IBM, DB2, Oracle, SQL Server)
  • Problem Management and root cause for data quality issues and development of metrics to support
  • Ability to work with Senior management both on the Technology as well as Business
  • Experience working and articulating analysis results
  • Knowledge of IT Service Management, ITIL principles (Specifically,  IT Asset and Configuration Management) and ITIL V3 2011
  • Ability to assess and suggest changes to the Master Model over time
  • Ability to provide input to reporting and integration requirements

Desired Job Skills:

  • Knowledge of Data Warehouse and ETL architecture
  • TOGAF 9
  • Cobit 5

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The IT Data Analyst supports the SACM Operations team which is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed.  The SACM Operations team provides reporting and operational capability for managing the inventory within the CMDB; including management of the Remedy internal product catalog. 

Job Responsibilities:

  • Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
  • Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
  • Drive future data standardization and quality measurements based on analysis outcomes
  • Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
  • - Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
  • Ability to drive future data standardization and quality measurements based on analysis outcomes
  • Drive reengineering of existing data dashboards for improved efficiency and functionality

Required Skills:

  • Minimum 3+ years of experience in Data Analysis or Data Integration
  • Dashboard development experience with Microstrategy
  • Strong SQL skills against industry standard DBMS (Netezza, IBM, DB2, Oracle, SQL Server)
  • Problem Management and root cause for data quality issues and development of metrics to support
  • Ability to work with Senior management both on the Technology as well as Business
  • Experience working and articulating analysis results
  • Knowledge of IT Service Management, ITIL principles (Specifically,  IT Asset and Configuration Management) and ITIL V3 2011
  • Ability to assess and suggest changes to the Master Model over time
  • Ability to provide input to reporting and integration requirements

Desired Job Skills:

  • Knowledge of Data Warehouse and ETL architecture
  • TOGAF 9
  • Cobit 5

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21081054

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Angela Kathmann

Referral Bonus:

0

Street Address

Primary Location:
901 W Trade St, NC, Charlotte, 28255