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Senior Operations Consultant

Charlotte, North Carolina;

Job Description:

Global Trade-Exposure Management (GTEM) is the central global resource for Trade Finance limit allocation related activity. We are a global team with associates in the United States, Hong Kong and China.  GTEM Risk Specialists manage the allocation and monitoring process for over 800 trade finance facilities for correspondent banks in 83 countries. Due to the ever changing trends in trade business, new control procedures continue to be developed within this function to ensure trade finance risks are mitigated. Such development is coordinated with Credit Management, Trade Product and simultaneously seeks to facilitate objectives of FI Relationship Managers. Thus GTEM serves as a central clearing house allocating limits to booking units and ensuring trade finance facility usages/pricing are appropriate for the risk reward along with advising management on complex issues and business analyses.

Key Responsibilities

  • Support the global trade partners to escalate, control and mitigate trade finance risk

  • Provide efficient turnaround on requests for correspondent bank credit approval on trade transactions

  • Develop and deepen relationships with internal clients and business partners in a professional manner

  • Facilitate GTEM system database updates on limits and pricing

  • Identify issues and initiate enhancement requests to support changing business requirement

  • Digest complex issues and develop creative solutions

  • Provide routine and ad-hoc reporting to support trade in managing and growing the business

  • Perform reconciliation of data between different system of records

Key Requirements

  • Have knowledge in Global Trade Finance (Letter of Credit, Standby, Trade Loans, etc) with expectation of becoming an expert over time

  • Basic understanding of credit approvals and allocations  

  • Strong computer skills with intermediate level in Excel a must to support reporting and perform data analysis

  • Strategic thinking and detail oriented: Pay close attention to details is a must to ensure the accuracy of each trade transaction and being able to research on up to date information to make a prudent decision on transaction approvals

  • Ability to coach others on application usage: Continuous changes and enhancements are made to the application to meet business demand. Coaching operational units and business partners on new process and reports will ensure efficient turnaround of approvals

  • Excellent interpersonal skills with strong ability to influence: Building a strong relationship with business partners is a key to make strategic decision on transaction approvals, develop new risk control procedures and ensure appropriate for the risk reward

  • Able to work flexible hours to support other regions

Desired Skills

  • Experience in reading Credit Approval Memorandum

  • Experience with Microstrategy reporting platform

  • Experience with Credit Reporting Platform

  • Experience with LoanIQ

  • UAT/ QA testing

  • Background in operational risk a plus

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Global Trade-Exposure Management (GTEM) is the central global resource for Trade Finance limit allocation related activity. We are a global team with associates in the United States, Hong Kong and China.  GTEM Risk Specialists manage the allocation and monitoring process for over 800 trade finance facilities for correspondent banks in 83 countries. Due to the ever changing trends in trade business, new control procedures continue to be developed within this function to ensure trade finance risks are mitigated. Such development is coordinated with Credit Management, Trade Product and simultaneously seeks to facilitate objectives of FI Relationship Managers. Thus GTEM serves as a central clearing house allocating limits to booking units and ensuring trade finance facility usages/pricing are appropriate for the risk reward along with advising management on complex issues and business analyses.

Key Responsibilities

  • Support the global trade partners to escalate, control and mitigate trade finance risk

  • Provide efficient turnaround on requests for correspondent bank credit approval on trade transactions

  • Develop and deepen relationships with internal clients and business partners in a professional manner

  • Facilitate GTEM system database updates on limits and pricing

  • Identify issues and initiate enhancement requests to support changing business requirement

  • Digest complex issues and develop creative solutions

  • Provide routine and ad-hoc reporting to support trade in managing and growing the business

  • Perform reconciliation of data between different system of records

Key Requirements

  • Have knowledge in Global Trade Finance (Letter of Credit, Standby, Trade Loans, etc) with expectation of becoming an expert over time

  • Basic understanding of credit approvals and allocations  

  • Strong computer skills with intermediate level in Excel a must to support reporting and perform data analysis

  • Strategic thinking and detail oriented: Pay close attention to details is a must to ensure the accuracy of each trade transaction and being able to research on up to date information to make a prudent decision on transaction approvals

  • Ability to coach others on application usage: Continuous changes and enhancements are made to the application to meet business demand. Coaching operational units and business partners on new process and reports will ensure efficient turnaround of approvals

  • Excellent interpersonal skills with strong ability to influence: Building a strong relationship with business partners is a key to make strategic decision on transaction approvals, develop new risk control procedures and ensure appropriate for the risk reward

  • Able to work flexible hours to support other regions

Desired Skills

  • Experience in reading Credit Approval Memorandum

  • Experience with Microstrategy reporting platform

  • Experience with Credit Reporting Platform

  • Experience with LoanIQ

  • UAT/ QA testing

  • Background in operational risk a plus

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21077250

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0