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Treasury F&S Advsr-Implement

Phoenix, Arizona

Job Description:

Line of Business Role Description

Manage dedicated email inbox, prioritize, client requests, case and implement eligible items; Create a case/package for tracking, monitoring and E2E resolution as applicable; Receive and respond to implementation requests received by email and questions from internal partners; Conduct limited research and respond to client and be able answer questions and inquiries; Utilize the various bank systems to support clients requests.

Required Skills

• Must have experience in Treasury Management services and products.
• Previous leadership experience required
• 3-5 years Customer Service experience
• Excellent written and verbal communication skills
• Intermediate Microsoft Office skills (specifically Excel - filter, sort, v-lookups and pivots)
• Ability to work in fast paced environment to drive for results to grow the business, sustain intensity and optimism while focusing on the client
• Must be a team player, with ability to work well in a team environment

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Line of Business Role Description

Manage dedicated email inbox, prioritize, client requests, case and implement eligible items; Create a case/package for tracking, monitoring and E2E resolution as applicable; Receive and respond to implementation requests received by email and questions from internal partners; Conduct limited research and respond to client and be able answer questions and inquiries; Utilize the various bank systems to support clients requests.

Required Skills

• Must have experience in Treasury Management services and products.
• Previous leadership experience required
• 3-5 years Customer Service experience
• Excellent written and verbal communication skills
• Intermediate Microsoft Office skills (specifically Excel - filter, sort, v-lookups and pivots)
• Ability to work in fast paced environment to drive for results to grow the business, sustain intensity and optimism while focusing on the client
• Must be a team player, with ability to work well in a team environment

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21070754

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Larisa McLaughlin

Referral Bonus:

0

Street Address

Primary Location:
1825 E Buckeye Rd, AZ, Phoenix, 85034