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Transaction Reporting Operations Professional - Client Reporting Team

Chester, , United Kingdom

Job Description:

Job Title: Transaction Reporting Operations Professional - Client Reporting Team

Corporate Title: Vice President

Location: Chester

Role Description:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

The Team:

The successful candidate will be working within the Client Reporting Team which covers reporting services for EMIR / MiFID / ASIC / SFTR.  

Responsibilities include:

  • Log, monitor and answer queries from internal and external clients.
  • Log, monitor and answer queries from regulators.
  • Monitor and track open issues through to resolution.
  • Initiate back loading requests and update requests.
  • Production and distribution of daily metrics on reporting, on boarding, client queries and issues.
  • Input into design and build of ongoing quality assurance to confirm completeness, accuracy, and timeliness of reporting.
  • Seek to identify and provide solutions to process improve tasks and service provided.
  • Project ownership – Owning both short- & long-term projects in relation to new regulations.
  • Assisting with the delivery of multiple technology platforms.
  • Looking for opportunities to provide ever improving service to our increasing client base.
  • Working closely with both the client reporting & Enhanced Quality Assurance (EQA) teams to enhance current control framework for delegated service clients.
  • Production and distribution of daily / weekly metrics highlighting exception volumes by client, age, priority ranking, remediation status.
  • Working with multiple internal stakeholder groups (including Remediation, Submission Control, and Compliance) to remediate exceptions in a timely manner.
  • System Integration – Working to enhance current client reporting portal to incorporate Refit MI & client reports.

Required Skillset:

  • Ability to manage own workload to tight timeframes / deadlines
  • Data Analysis experience & ability to reconcile large data sets
  • Excellent attention to detail
  • Intermediate / Advanced Excel Skills
  • Analytical mind-set
  • Regulatory Knowledge
  • Project Management Experience preferable

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift: 

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Title: Ops Professional MKTS

Corporate Title: Vice President

Location: Chester

Role Description:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

The Team:

The successful candidate will be working within the Client Reporting Team which covers reporting services for EMIR / MiFID / ASIC / SFTR.  

Responsibilities include:

  • Log, monitor and answer queries from internal and external clients.
  • Log, monitor and answer queries from regulators.
  • Monitor and track open issues through to resolution.
  • Initiate back loading requests and update requests.
  • Production and distribution of daily metrics on reporting, on boarding, client queries and issues.
  • Input into design and build of ongoing quality assurance to confirm completeness, accuracy, and timeliness of reporting.
  • Seek to identify and provide solutions to process improve tasks and service provided.
  • Project ownership – Owning both short- & long-term projects in relation to new regulations.
  • Assisting with the delivery of multiple technology platforms.
  • Looking for opportunities to provide ever improving service to our increasing client base.
  • Working closely with both the client reporting & Enhanced Quality Assurance (EQA) teams to enhance current control framework for delegated service clients.
  • Production and distribution of daily / weekly metrics highlighting exception volumes by client, age, priority ranking, remediation status.
  • Working with multiple internal stakeholder groups (including Remediation, Submission Control, and Compliance) to remediate exceptions in a timely manner.
  • System Integration – Working to enhance current client reporting portal to incorporate Refit MI & client reports.

Required Skillset:

  • Ability to manage own workload to tight timeframes / deadlines
  • Data Analysis experience & ability to reconcile large data sets
  • Excellent attention to detail
  • Intermediate / Advanced Excel Skills
  • Analytical mind-set
  • Regulatory Knowledge
  • Project Management Experience preferable

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time

JR-21069314

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Josh Littlemore

Referral Bonus:

0

Street Address

Primary Location:
Herons Way, Chester, CH4 9FE