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Risk Analyst/Business Control Specialist

Richmond, Virginia;

Job Description:

Job Description:
Supports associate communication and engagement
• Executes communication and training plan to support sustained adoption of updates to Enterprise Change Management (ECM) processes
• Translates formal Global Change Policy requirements into actionable tasks and guidance for change practitioners
• Develops, updates and publishes content for online communication and training resources, as well as presentation materials to support strategic updates to various levels of the organization
• Delivers targeted, communications and engagement events to practitioners, with a primary focus on change execution and adherence to the Global Change Policy.
Collaborates with enterprise learning team to create content and deliver training
• Partners with Enterprise Change Management and learning teams to create and customize training materials for specific audiences.
• Curates content for GT&O University Pathway, in partnership with learning team, to drive skill enablement across the enterprise.
• Supports training enrollment requests, as needed.
Monitors performance and identifies continuous improvement opportunities
• Gathers feedback on training and readiness materials and works to incorporate feedback as appropriate.
• Publishes metrics and scorecards with clear metrics on training hours, feedback, etc.
• Provides actionable feedback on behaviors observed, coaching provided, as well as the quality and execution of action plans and outcomes.
• Provides administrative support for readiness and engagement routines, including meeting planners, formal email management, FAQs, etc.
 

Required Skills:

Facilitation – Demonstrates the knowledge, skills, motivations, and behaviors required to be a successful meeting facilitator, such as:
• Delivers materials effectively while maintaining audience attention
• Uses a variety of methods to effectively facilitate discussions and transfer information to key audiences
Communication – Demonstrates ability to develop and deliver concise, professional to various levels of the organization from senior leaders to front line change practitioners
Analytical skills – Able to analyze data and trends at a deeper level, report and escalate when needed, recognize trends in performance and identify systemic skill gaps to curate solutions and readiness needs.
Change adoption – Seeks best practices and insights, reaches beyond own experience, engages top performers and global resources for input on best practices.
Prioritization – Identifies key drivers and opportunities; identifies levers that influence trends; then prioritizes focus for greatest and most critical impact.
Ownership – Demonstrates personal accountability to drive new initiatives that accelerate adoption, drive skills development and take performance to the next level.
Experience – 5 or more years of relevant experience with exposure in content development and readiness/adoption support. Experience with change management, SharePoint and Content Management System (MLCMS) preferred
 

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description:
Supports associate communication and engagement
• Executes communication and training plan to support sustained adoption of updates to Enterprise Change Management (ECM) processes
• Translates formal Global Change Policy requirements into actionable tasks and guidance for change practitioners
• Develops, updates and publishes content for online communication and training resources, as well as presentation materials to support strategic updates to various levels of the organization
• Delivers targeted, communications and engagement events to practitioners, with a primary focus on change execution and adherence to the Global Change Policy.
Collaborates with enterprise learning team to create content and deliver training
• Partners with Enterprise Change Management and learning teams to create and customize training materials for specific audiences.
• Curates content for GT&O University Pathway, in partnership with learning team, to drive skill enablement across the enterprise.
• Supports training enrollment requests, as needed.
Monitors performance and identifies continuous improvement opportunities
• Gathers feedback on training and readiness materials and works to incorporate feedback as appropriate.
• Publishes metrics and scorecards with clear metrics on training hours, feedback, etc.
• Provides actionable feedback on behaviors observed, coaching provided, as well as the quality and execution of action plans and outcomes.
• Provides administrative support for readiness and engagement routines, including meeting planners, formal email management, FAQs, etc.
 

Required Skills:

Facilitation – Demonstrates the knowledge, skills, motivations, and behaviors required to be a successful meeting facilitator, such as:
• Delivers materials effectively while maintaining audience attention
• Uses a variety of methods to effectively facilitate discussions and transfer information to key audiences
Communication – Demonstrates ability to develop and deliver concise, professional to various levels of the organization from senior leaders to front line change practitioners
Analytical skills – Able to analyze data and trends at a deeper level, report and escalate when needed, recognize trends in performance and identify systemic skill gaps to curate solutions and readiness needs.
Change adoption – Seeks best practices and insights, reaches beyond own experience, engages top performers and global resources for input on best practices.
Prioritization – Identifies key drivers and opportunities; identifies levers that influence trends; then prioritizes focus for greatest and most critical impact.
Ownership – Demonstrates personal accountability to drive new initiatives that accelerate adoption, drive skills development and take performance to the next level.
Experience – 5 or more years of relevant experience with exposure in content development and readiness/adoption support. Experience with change management, SharePoint and Content Management System (MLCMS) preferred
 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21024076

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

James Henry

Referral Bonus:

0