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Assistant Vice President/Vice President, Operations Project Consultant Hong Kong / Singapore

Hong Kong, , Hong Kong;

Job Description:

About Bank of America:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Position Description

This is a role within the team, Project Support and Operational SME, Asia, whose roles and responsibilities are as follow:

  • Drive payment operation projects in the region. Rollout and implement payments solutions across all APAC branches; identify any branch specific additions and requirements. Act as a regional point of contact for payment operations, risks and controls.
  • Close SIAI for payment-related items. Manage and execute UAT, validating solutions and coordinate to resolve any issues. Analyze and optimize payment operation process flows. Provide production support and act as SME to provide consultancy for payment operations regionally.
  • Regional system security function and GBS application parameter default set up. Asia Regional GBS holiday changes coordination.
  • Post implementation projects support. Develop Asia MIS report and provide RTL Production Checkout.

Key Responsibilities

  • Acts as the Project Lead to provide support and business consultancy for Regional/Global Payment Projects.
  • Partner with Product Management , Product Development Team, Change Management, Tech Team and other relevant business partners to provide support for project implementation including defining Project scope, BRD requirement, Analysis process , UAT/Regression Testing and etc. in order to meet business requirements and also in line with bank operations policies and compliance standard.   
  • Connect with Asia branches and other business support teams to coordinate necessary UAT requirements for each project implementation including FTE resources, equipment  requirements, GBS test environment, regressing /PCE test plan and etc. to ensure all risk factors are covered, country-specific requirements are included and budget are covered.
  • Provide support to Asia branches to prepare test plans, test scripts and re-test plan to ensure all test cases are covered to meet business needs.
  • Closely monitor the process of all UAT and Regression testing to ensure the progress is followed within the planned schedule.   Take remediated actions immediately to minimize impacts.   Escalate to Senior Management if required.
  • Coordinate/conduct training / overview to business partners on new process if required.
  • Provide guidance and oversight on processes, risk and controls

Key Requirements

  • University graduate with recognized professional degree preferable.
  • At least 5-7 years solid project management and change management experience in banking payments and related systems. 
  • Strong business and technical knowledge of Asia/Global Clearing Systems including high-value and low-value payment, SWIFT, Cross-border International Transfer, FX/MM, Sanctions, Anti-Money Laundering and APAC country regulatory payment standard.     
  • Good analytical, communication and presentation skills.  
  • Proficient in PC knowledge such as Microsoft Excel, Word and PowerPoint and etc.
  • Understanding / Knowledge of emerging Payment channels / technologies

Job Band:

H5

Shift: 

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

About Bank of America:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Position Description

This is a role within the team, Project Support and Operational SME, Asia, whose roles and responsibilities are as follow:

  • Drive payment operation projects in the region. Rollout and implement payments solutions across all APAC branches; identify any branch specific additions and requirements. Act as a regional point of contact for payment operations, risks and controls.
  • Close SIAI for payment-related items. Manage and execute UAT, validating solutions and coordinate to resolve any issues. Analyze and optimize payment operation process flows. Provide production support and act as SME to provide consultancy for payment operations regionally.
  • Regional system security function and GBS application parameter default set up. Asia Regional GBS holiday changes coordination.
  • Post implementation projects support. Develop Asia MIS report and provide RTL Production Checkout.

Key Responsibilities

  • Acts as the Project Lead to provide support and business consultancy for Regional/Global Payment Projects.
  • Partner with Product Management , Product Development Team, Change Management, Tech Team and other relevant business partners to provide support for project implementation including defining Project scope, BRD requirement, Analysis process , UAT/Regression Testing and etc. in order to meet business requirements and also in line with bank operations policies and compliance standard.   
  • Connect with Asia branches and other business support teams to coordinate necessary UAT requirements for each project implementation including FTE resources, equipment  requirements, GBS test environment, regressing /PCE test plan and etc. to ensure all risk factors are covered, country-specific requirements are included and budget are covered.
  • Provide support to Asia branches to prepare test plans, test scripts and re-test plan to ensure all test cases are covered to meet business needs.
  • Closely monitor the process of all UAT and Regression testing to ensure the progress is followed within the planned schedule.   Take remediated actions immediately to minimize impacts.   Escalate to Senior Management if required.
  • Coordinate/conduct training / overview to business partners on new process if required.
  • Provide guidance and oversight on processes, risk and controls

Key Requirements

  • University graduate with recognized professional degree preferable.
  • At least 5-7 years solid project management and change management experience in banking payments and related systems. 
  • Strong business and technical knowledge of Asia/Global Clearing Systems including high-value and low-value payment, SWIFT, Cross-border International Transfer, FX/MM, Sanctions, Anti-Money Laundering and APAC country regulatory payment standard.     
  • Good analytical, communication and presentation skills.  
  • Proficient in PC knowledge such as Microsoft Excel, Word and PowerPoint and etc.
  • Understanding / Knowledge of emerging Payment channels / technologies

Learn more about this role

Full time

JR-21012720

Manages People:

Manager:

Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
51 KWAI CHEONG ROAD, Hong Kong
Additional Locations: