The Consumer Academy at Bank of America

Your first step to a long term career path
The Consumer Academy is our training and career path curriculum that equips associates with all of the resources they need to succeed in their careers, including clear and distinct career paths to follow. The Consumer Academy focuses specifically on career paths within our consumer banking line of business, including our Financial Centers and Merrill Edge Contact Centers.

Financial Centers are our Bank of America branch locations where clients visit to seek financial advice and address their everyday banking needs. Merrill Edge offers the investment insights of Merrill Lynch plus the convenience of Bank of America banking to our clients.

Get the training, coaching and development you deserve
Our training program stands apart. As part of Bank of America’s Consumer Academy you will have access to some of the industry’s best financial services training. If you are considering a career in financial services, there is no better place to be than Bank of America.

The Consumer Academy offers sound, comprehensive on-boarding programs along with career advancement potential, a variety of career paths to choose from and on-going training and development, including special industry designations, mastery and leadership programs.

From day one, you will know what your career path looks like, understanding the training and development you need to get to the next level and receive ongoing support. We stand behind you – committed to your growth and success – from the moment you join our team.

What is the career path timeline?
The career path timeline is different for each person. It is built on a foundation of first learning your role, proving performance and then mastering your role. Reaching mastery levels paves the way for movement along the path.

Being part of Bank of America’s Consumer Academy is just the start. It’s the first of many steps you will take to grow as a professional. A Bank of America career offers opportunities for growth and development – a place to learn from colleagues and senior leader’s first-hand as you build your career.

The Financial Center Academy

Strong careers start with the right path
The Financial Center Academy  focuses on career paths within our Financial Centers.  Financial Centers are our Bank of America branch locations where clients visit to seek financial advice and address their everyday banking needs.  Our Financial Center career paths can lead to a variety of next career steps, and depending on the path you choose –it can even lead towards obtaining your investment licenses with Merrill Edge.

Participating in The Financial Center Academy at Bank of America means you’ll be immersed in a culture that makes your career growth a priority. Through dedicated training facilities, innovative use of our award-winning technology, dedicated time to learn new skills and a team of new hire managers solely focused on your development, you will gain sound knowledge of the Consumer Bank. 

Our financial center teams and solution specialists work directly with clients – bringing  their expertise, guidance and access to industry leading  financial solutions to help clients with their life priorities.  These include managing expenses, building wealth, managing debt, buying a home, saving for college or planning for unexpected life events. The opportunity to make a positive impact in the lives of our clients and our communities is immense with over 5,500 clients visiting each of our financial centers every month.

The Financial Center Academy offers distinct career paths and a variety of roles to choose from.  For those just starting out in their financial services career, our Client Service Representative, Relationship Banker and Relationship Manager roles are the first step in many paths. 

At Bank of America, we are looking for people that can build credibility and trust with clients and teammates.  People who can initiate meaningful conversations with our clients –focused on their personal needs –and can skillfully recommend the right products or services to help make their financial lives better. 

Are you driven? Committed? If the answer is yes, you may be just what we’re looking for. 

To apply and see additional requirements and qualifications, please click on the application link below:

View all Financial Center jobs at Bank of America

The Merrill Edge Academy

If you are passionate about developing strong client relationships and interested in a career in investments – this is the right path for you. Merrill Edge offers roles for experienced investment professionals as well as for those just getting started. There are a breadth of opportunities including Advice Delivery, Sales, Service & Trade support and Operations. See our Merrill Edge Home Office and Merrill Edge Financial Center recruiting brochures for more information about roles.

Merrill Edge roles are available in our Home Office locations in Hopewell, NJ; Rolling Meadows, IL; Chandler, AZ; Lincoln, RI; Jacksonville, FL; and Hunt Valley, MD. We also offer roles in our Financial Centers across the country.

Why Merrill Edge?

Merrill Edge simplifies clients’ financial lives by offering the investment insights of Merrill Lynch and the convenience of Bank of America banking –giving clients access to a full range of investment choices, easy-to-use tools, independent research and one-on-one guidance. Merrill Edge helps individual and small business clients pursue their investing, college planning and retirement investment goals.

Our Investment in You: The Merrill Edge Academy

The Merrill Edge Academy provides support across the entire Merrill Edge career spectrum – it is designed to equip you with resources and knowledge to help you succeed in your career. It includes a best in class New Hire Program, support from coaches, proficiency development and mastery programs. The Academy includes:

  • Comprehensive & proven curriculum: Specialized training on investment solutions, trading, margin and investment advice (depending on role) all with strong focus on improving your client relationship skills

  • Dedicated team of experience managers & on the job practice: As a new hire, you will get plenty of time to practice and learn the skills before you graduate from the program; all with coaching from your new hire managers solely dedicated to the Academy program.

  • Licensing Program: Structured and dedicated study time in which you will have access to vendor materials and classes as well as licensing coaches supporting you every step of the way for your Series 7, and Series 63/66 (depending on role)

  • On-going Career Development: Opportunity to grow and move across many roles within Merrill Edge, Merrill Lynch, US Trust and Bank of America. Investment in your continued growth through performance coaches, professional designations and leadership programs. 

Featured Positions:

  • Merrill Edge Financial Solutions Advisors™ work with a team across multiple disciplines to provide personalized advice and guidance to help clients pursue their financial goals – roles available both at our Financial Centers and our Home Office locations
  • Merrill Edge Investment Specialists are responsible for assisting clients with their investment account and trading needs while providing in-depth knowledge and service on the Merrill Edge trading platform, research and enterprise offerings. Roles available at our Home Office locations. 

To apply and see additional requirements and qualifications, please click on the application link below:

View all Merrill Edge jobs at Bank of America