Open House/Interview Event

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Event information:


Bank of America
1400 American Blvd.
Pennington, NJ 08534

Event Date:

09/21/2017 06:00 PM


We are seeking to hire a Financial Service Representative to join our team at this contact center. See details: 17049248-Financial-ServicesRepresentative-PenningtonNJ

The role:
Are you looking to start a new career? How about with one of the most recognizable names in financial services? If so, look no further. The twelve-time J.D. Power Award-winning Retirement & Benefits Contact Center (RBCC) at Bank of America/Merrill Lynch is hiring. 

Supporting Merrill Lynch’s Retirement Services Operations, the Retirement & Benefits Contact Center is an in-bound call center that provides award-winning service to employees within Fortune 500 companies’ retirement plans, including: defined contribution, defined benefit, non-qualified deferred compensation arrangements, stock option plans, self-directed brokerage accounts, Merrill Lynch Advice Access, and individual retirement accounts. Our Contact Center is critical to the implementation and delivery of the retirement service model of the firm.

At the RBCC, you will work with plan participants in several companies to assist with achieving their retirement goals. From first time investors just getting started in their 401(k) plan to seasoned financial advisors exercising stock options, you will learn the products and skills needed to assist them all. At the same time, the department will support your development as a financial professional. Your first steps will be working toward the FINRA Series 7 & Series 63 testing and registrations, with the help of a personalized study track, team of trainers, and a dedicated Team Lead and Team Manager working with you to keep on track. From there, the sky is the limit with opportunities to expand your skills and talents either within the RBCC or throughout the firm. 

Registered Phone Representatives work in a team environment assisting Merrill Lynch clients, both internal (Financial Advisors) and external (participants in corporate sponsored retirement plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.

REGISTRATION IS REQUIRED. To register, please visit our career website at and reference the requisition number in the search jobs field. Follow instructions to submit an application and complete the required online assessment.  Once submitted, please email Jovan Diggs at to confirm your registration. 

This event will run from 6:00 - 7:30 PM (please arrive around 5:30 PM to get through security). Attire is business-banking professional. Please bring several copies of your resume. Come prepared to interview as hiring managers and key decision makers will be there.  Please check in with security upon arrival with your photo ID.