At Bank of America, we are committed to delivering world-class financial solutions and results on behalf of our shareholders, clients and associates in Latin America and across the globe.
Bank of America Merrill Lynch
Bank of America operates a network of offices in 8 countries in Latin America (LATAM). The company’s regional footprint covers four time zones, multiple legal and regulatory jurisdictions and employs over 2500 associates in offices in Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Panama and Uruguay, in addition to a strong Emerging Markets presence. The company is a long–established participant in the Latin American markets having maintained a presence in the region since 1954.
Today, the company offers an integrated and comprehensive set of products and services across all businesses, serving the needs of individual, corporate, institutional and government clients, by combining the best of local knowledge and international expertise.
As in other markets where it operates, Bank of America’s business and support units are divided into independent but interrelated units.
BA Continuum Mexico & Costa Rica Limitada
BA Continuum Costa Rica and BA Continuum Mexico are non-bank subsidiaries of Bank of America that provide contact centers, shared services and technology solutions to Bank of America customers, but also to associates based around the world: from the U.S. to Asia and in Latin America. While referring to BA Continuum, we are referring to both organizations.
Bank of America teammates in Costa Rica and Mexico support multiple product lines, including Home Loans & Insurance, and Consumer and Commercial Banking. This includes back-office operations and transactions, customer support and service functions, technology support and services, general human resource functions, business planning and general financial services.
At BA Continuum, associates are part of a diverse, global banking environment with best-in-class people, processes and practices. Associates belong to a globally admired brand, which is one of the largest financial institutions in the world.