Frequently Asked Questions
As much as we would like to, we probably will not be able to answer every question we receive. However, we have compiled a list of many of the more commonly asked questions and answers.
How do I search for positions?
On the Career region site homepage, click the Get Started / Apply Now button or Search Jobs link in the top navigation menu. Select your search criteria, and you will be presented with opportunities that match your criteria. To view each position’s description, click on the position’s title in the search results. Note: If nothing is returned when you perform a search, no current vacancies exist in your preferred geographic location and/or within your selected job area or line of business.
Does Bank of America Merrill Lynch have a policy on hiring relatives of current employees?
We do not have a policy concerning hiring family members, relatives or close friends of current employees. We review each situation on an individual basis.
How do I apply for a position?
First review the job description you are interested in applying for and confirm you meet all the requirements for the position. Then click the Apply Now button, create a profile and complete the application form, or log in to an existing profile account and update your information. Complete the required steps to submit your application.
What if I have forgotten my user name/password for my Careers profile?
Your user name is the email address you used to create your account. If you’ve forgotten your password, click on apply now and then use the Forgot Password link.
When attempting to log in, if you get an error that directs you to the system administrator, you should ensure you were using the same email address that you initially set up your account with. If you do not receive an email after you’ve clicked the Forgot Password Link, check your SPAM/Junk folder. If you do not have the email there, please create a new account.
I have applied to a position that requires an online assessment, but I am getting an “Access Denied” error when attempting to access the assessment. How can I get this resolved?
Refer to the contact information provided in the assessment email notification to report the issue. Once the issue is logged with the assessment provider, the appropriate teams will be engaged to help resolve the issue and will follow up with you accordingly.
How do I access my job basket?
Go to the returning job seeker page and select the log in link for the geographic location in which you located.
How do I create a career profile?
Once you have selected a position to apply for, click Apply Now. You will then be asked to provide details for a new account. Follow all of the required steps to successfully create your profile. Please note that you are not able to submit information without applying for a position. However, you can set up job alerts.
How do I view a list of applications I have submitted?
After you have logged in, you can view all your applications in progress by clicking on the My Applications tab on the left of the screen. You may choose to complete a draft and submit or withdraw a previously submitted application.
My computer froze up while attempting to apply and I am unable to complete my application. What should I do?
This may be the result of too many programs running at the same time. We recommend you close all of your Internet web browser windows and any other applications you may have open and restart your computer.
Can I submit my information without applying for a position?
You are not able to submit information without applying for a position. However, you can set up an alert to receive emails when jobs matching your criteria become available. Click Apply Now on any non-U.S. based position and select the Job alert tab on the left hand side of the page. You will be emailed after the alert request has been submitted and you must confirm that you wish to activate the alert as advised on that email.
Application, Interview, Selection and Beyond
What are the general requirements for becoming an employee of Bank of America Merrill Lynch in addition to the job-related qualifications listed in the posting?
Depending on the country to which you are applying, you may be required to:
- Review and acknowledge Bank of America Merrill Lynch Terms & Conditions of Employment.
- Participate in competency based job interview(s). The number of interview(s) may vary by role and line of business.
- Successfully complete background check screening, subject to applicable laws and regulations. As part of the background check process, you may be required to provide certain information such as employment references, criminal history information, etc.
- Submit documentation as proof of work authorization for employment in the applicable country.
- Provide other information and/or documentation necessary to enable Bank of America Merrill Lynch compliance with applicable laws and regulations and company policy.
Will I be considered for other positions when applying for a specific position?
Yes, both your candidate profile and resume will be stored in our database and will be available to our Staffing partners to be considered for alternative vacancies.
How do I view a list of applications I’ve submitted?
Log on to your account. Any applications you’ve submitted will be listed under My Applications. You can also view any tasks you might need to take action on related to your application(s).
What happens to my CV/resume after it has been submitted?
Once submitted, your CV/resume enters our candidate tracking system. This tool provides us with a centralized talent pool and serves as the first stop for our Staffing partners, who are trying to identify candidates for specific job openings. After receiving your CV/resume, we will review your qualifications to see if they match any open positions. You will be contacted by a representative from our Staffing Department only if there is a match between your interests and qualifications and the position requirements. If we do not have a current opening matching your qualifications, we will retain your CV/resume according to state guidelines. We encourage you to re-apply if you’re interested in other opportunities.
After I submit my profile and/or application, will I receive a response?
Yes. You will receive a message confirming that your profile and/or application has been received.
Will I hear back from a recruiter or can I get an update on the status of my application?
If you meet all qualifications for the role and are considered to be one of the strongest candidates, a Staffing partner will contact you to coordinate the next steps in the selection process. Due to the volume of resumes received, our Staffing partners are not able to respond to all who apply.
I am a current employee, where do I go to search/apply for positions?
If you are located outside the U.S., and are a current employee, you should access the internal career site via Flagscape Essential Links.
Is career mobility an option at Bank of America?
Career mobility is an important part of our culture. After being successful in their current roles, we encourage employees to explore new opportunities outside their current group or region. We want to make sure that you can make the most of your talents when you work here. We provide an internal search tool, which allows our people to look for and apply for jobs – often before they’re posted externally. In addition, we offer wide-ranging training opportunities to help employees develop their skills.
Do you accept applications from disabled persons?
We welcome applications from people with disabilities and are fully committed to supporting individuals through the recruitment process.
Can I be notified when jobs I am interested in are available?
Yes. Once you register and set up a profile, you will be able to create preferences and set up a job alert. Careers at Bank of America will automatically notify you via e-mail when new jobs become available that meets your qualifications and interests.
How do I change my Job Alert notification preferences?
You can alter your job alert preferences at any time by logging into your profile and clicking on the Your Job Alerts option on the left hand side of the screen. To access your profile, click to apply for any non US based job and enter your email address and password.
Can I refer a friend for a job that matches their skills and interests?
If you have found a job that you think a friend would be interested in and possesses the qualifications for the job, click on the Job Title link to see the Job Description and then click the ‘Send this job to a friend’ link. You will be asked to provide your email address and your friend’s email address. Once complete, your friend will receive an email notification from you about this opportunity.
What if I do not have a CV/resume?
We have a feature in the application that allows you to give us the pertinent information your CV/resume would include even if you do not have a resume. However, if you proceed into next stages, you will eventually need a resume as the introduction to the interviewers.
How can I meet a Bank of America recruiter?
Once resumes for an open requisition have been reviewed, a Bank of America recruiter will contact the best-qualified candidates for additional information and interviews as soon as possible. You can also meet a Bank of America representative by attending one of our upcoming recruiting events or by networking with them through our social networks.
How can I prepare for my interview with Bank of America?
Please refer to the information provided under Hiring Process menu.
Who has access to my details once I’ve applied?
As per the UK Privacy Laws, your details are only available to us at Bank of America Merrill Lynch and will be kept for a limited period of time.
How to learn more about how my personal data will be used?
The bank has prepared a Recruitment Data Protection Notice to outline its practices regarding the collection, use, storage, transfer and other processing of individually identifiable information collected from or about individuals being applicants.