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Lead Operations Representative

Brea, CA, United States

Job number: 18013165

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Job Description:

Individual contributor role that demonstrates leadership qualities as Insurance Coordinator within Centralized Operation Support. Responsible for multiple functions during mortgage origination process. Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions for item processing providing critical support to our sales (Mortgage Loan Officers) and fulfillment partners (processors, underwriters, etc.). Lead Operations Representative (LOR) is responsible for ordering evidence of homeowners insurance, validating that it meets bank guidelines, requests any changes that would be necessary to meet bank requirements. Hazard LORs are responsible for managing a mortgage pipeline that can fluctuate based on current business environment. Job requires candidates to take a Role Based Condition Authority (RBCA) assessment and secure a RBCA certification upon completion of the training. Without RBCA, candidates will not be able to complete their job function.

Required skills:

  • Previous mortgage experience
  • Experience in a high volume environment
  • Ability to multitask
  • Ability to work independently

Posting Date: 03/14/2018

Brea, CA, 275 Valencia Ave (CA7701),
- United States

Travel: No

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

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