Lead Operations Representative, International Processor
Scranton, PA, United States
Job number: 18009643
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Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Is seen as a subject matter expert and good resource for peers. Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Senior level position performs various and complex item processing functions as necessary, under general supervision. Decisions have greater impact on internal and external customer relationships than at the entry or intermediate levels. May act in a lead role in performing responsibilities.
- Responsible for WBS account openings.
- WTX account set ups as well as database updates.
- Data Entry
- Proof Reading
- Wire transfer knowledge preferred
Posting Date: 03/14/2018
Location: Scranton, PA, 1 Fleet Way (PA6580), - United States
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Weekly Schedule: Monday through Friday, Hours Vary Based on Business Needs, Must Work at Least 2 Nights Weekly from 1
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