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Our Success Profile

The Bank of America Merchant Services Success Profile defines the winning behaviors we value and expect of every associate.

Here are the eight behaviors which comprise our Success Profile:

  • Deliver Results 
  • Focus on Clients
  • Drive Accountability
  • Decide Wisely
  • Be Flexible and Innovate
  • Collaborate and Build Relationships 
  • Influence for Impact 
  • Learn and Lead

Our Success Profile serves as the foundation for achievement and career growth within Bank of America Merchant Services. It plays an important role in performance management, training and leadership development.

The Success Profile is designed to give every associate a roadmap of how to contribute, learn and grow in their career with the company.

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