Who We Are

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Our Company

Bank of America Merchant Services is more than a payment processor. We give businesses momentum. We enable businesses to grow and cultivate more meaningful relationships with their customers.

Our clients are at the center of everything we do. Our associates work together as a team to provide industry-leading payment solutions, combining the technology and innovative products of our equity partner First Data with the relationship strength and prominent global brand of our equity partner Bank of America. 

When you join Bank of America Merchant Services, you become part of a winning team with leading edge knowledge of the payments processing landscape. We invest in the success of our associates by offering outstanding opportunities for advancement and programs to expand your career potential. 

Who We Are

Committed to Our Vision: To become the leader in electronic payments processing. We continue to be (for the third year in a row) the number one-rated electronic payments company in the industry (U.S.), according to the Nilson Report, March 2013, Issue 1013.

A Valued Brand: We provide our clients with industry-leading payment solutions by combining the technology and innovative products of First Data with the relationship strength and prominent global brand of Bank of America.

Focused on the Client Experience: We provide high-quality operational excellence to ensure clients are delighted with their relationship with us – which includes satisfaction with the solutions we provide through our products and our customer service.

Suite of Products and Solutions: We offer our clients products and services that do more than just process payments – they give businesses momentum. From traditional payments to eCommerce, mobile solutions and more, our custom solutions can help increase commerce, improve security and optimize a client’s total solution with customized advice and analytics.

A Growth Company: We’re an industry-leading sales, customer service and product distribution company. Striving for excellence and growing the business are keys to our success and part of our culture.

Aligned to Our Core Values: Our seven core values remain unchanged and will continue to guide how we achieve our growth objectives. Access our Core Values page.

Fiercely Competitive: These are exciting times in our industry and we’re poised to take advantage of the evolving technology.