Who We Are

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Our Company

Bank of America Merchant Services is a leader1 at the intersection of financial services and technology. Formed by powerhouse brands Bank of America and First Data, the company is dedicated to helping businesses thrive by delivering innovative, virtually seamless payment solutions and powerful problem-solving expertise.

Our associates work with businesses large and small to deliver a compelling commerce experience to customers across North America and Europe. In the U.S., we serve seven of the top 12 National Retail Federation retailers2; six of the top 12 Fortune 500 hotel, resorts and casino operators; and six of the top 15 convenience store chains.3.

We help these businesses securely handle payments, integrate selling channels, open new markets, use data as a strategic advantage, and, ultimately, better serve their clientele.

  1. Nilson Report ranked Bank of America Merchant Services as a top acquirer, as measured by purchase transactions handled, in March 2017.
  2. National Retail Federation/Kantar Retail: Top Retailers 2016. https://nrf.com/news/top-100-retailers-2016
  3. Convenience Store News: Top 100 Convenience Store Chains July 2016. http://magazine.csnews.com/i/701205-jul-2016

Our Culture

Curious about the people and culture within Bank of America Merchant Services?

Here are the things that matter most to the associates who work here:

1. Putting the Client First
Everything we do revolves around delivering an exceptional client experience. We are passionate about understanding our clients’ needs and providing innovative solutions that help them effectively run and grow their business.

2. Growing Responsibly
We strive to act with integrity and make decisions that positively affect our clients, company and each other. Growing responsibly is how we preserve our clients’ trust and deliver results for our owners.

3. Embracing Diversity and Teamwork
We believe diversity makes us stronger and inclusion and teamwork create the best opportunities to deliver value for our clients. We are committed to recognizing and harnessing the talents, experiences and perspectives of all our associates.

These are our values. Do you share them? If so, read on to learn more about opportunities within the company