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Overview

Bank of America Merrill Lynch is a leader in financial services, offering a full range of products and advisory to individuals, corporations, institutions and governments worldwide. As in other markets where we operate, Bank of America Merrill Lynch’s activities in the Asia Pacific region are organized into independent, but interrelated business lines and support units.

Global Banking & Markets

Whether you’re raising capital in Mumbai or hedging currencies in Stockholm, the powerful combination of Bank of America Merrill Lynch means we can do more for our clients than any other financial services firm. We understand the challenges our clients face around the world and we tap the full resources of our company to help them achieve their goals. Our solutions span the complete range of advisory, capital raising, banking, treasury and liquidity, sales and trading and research capabilities.

Advisory and Capital Raising

Our corporate and investment bankers serve clients around the world and across all major industries. We offer customized solutions to help clients realize opportunities and navigate complex market conditions. From mergers and acquisitions to liquidity solutions, from initial public offerings to leveraged loans, from investment-grade bonds to rights issues, we work with clients to provide strategic advice and access to capital -- wherever they are located.

Sales, Trading and Risk Management

Our global sales and trading professionals are at the center of the world’s debt, equity, commodity and foreign exchange markets. Our team is providing liquidity, hedging strategies, industry-leading insight, analytics and competitive pricing across 13 time zones and six continents.

Research Insights and Recommendations

Our research analysts provide insightful, objective and decisive research that is designed to enable clients to make informed investment decisions. More than 725 analysts focus on three main disciplines — equity, credit and macro research, with our equity analysts covering more than 2,900 companies and 20+ global industries.

Global Corporate & Investment Banking

Corporate & Investment Banking encompasses Bank of America Merrill Lynch’s corporate lending, advisory and capital markets businesses in the region. Our team serves the long-term needs of corporations and financial institutions, drawing on the bank’s global expertise and local knowledge across all industry sectors.

Our specialized product teams focus on corporate lending, corporate finance, mergers & acquisitions and capital markets working together with the origination bankers seamlessly to help clients grow their businesses. The origination teams are organized by country and include industry sector specialists; focused on financial institutions, financial sponsors, real estate, industrials, healthcare, consumer & retail, telecommunications, media, technology and energy & power. Together, our product, country and industry teams provide the most insightful and globally connected advice to clients in the region.

Our capital markets division includes debt capital markets, equity capital markets and equity-linked capital markets and assists corporations in raising funds through both the public and private international capital markets. Alongside the product units is our corporate finance and restructuring division, which assists clients in determining the best course of corporate finance management to grow their businesses.

Global Markets

The Bank of America Merrill Lynch Global Markets group is at the forefront of the world’s financial markets, providing liquidity, pricing and execution across the equity, fixed income, derivatives, interest rate, foreign exchange and commodities markets.

This unit is engaged in sales, trading and originating financial assets for our institutional clients through established trading hubs, exchange memberships and primary dealerships in all the major financial markets in the region. In addition, we offer financial structuring services including asset & liability management and hedging solutions to both its investor and issuer clients.

The unit employs a team of sales, trading and financial professionals across the region and in global financial centers. We also offer financing and prime brokerage services, including securities clearing, settlement and custody to our institutional clients.

Bank of America Securities-Merrill Lynch Research is one of the region’s leading research houses. We provide timely, insightful, independent and comprehensive macroeconomic, fixed income, strategy, quantitative, derivatives, equity-linked, industry and corporate research to our international institutional client base.

Global Product Solutions

Bank of America Merrill Lynch is the leading provider of treasury management, liquidity management, global trade solutions and reporting services through the Global Product Solutions unit. Our clients include small businesses, middle-market and large corporations, financial institutions and governments. We assist them in designing and implementing a full range of integrated credit and treasury products.

This group also provides solutions for working capital needs through the delivery of full service transaction capabilities in foreign exchange dealing, short-term investments, financing and other trade services.

Global Transaction Services

Global Transaction Services (GTS) provides integrated treasury, liquidity & debt solutions to Global Corporate clients and financial institutions. GTS brings a holistic suite of services to clients, backed by unmatched investment and commitment to delivery. Our products and services improve our clients cash management; including: bank accounts, money transfers and collection services, investment facilities, interest bearing accounts, money market deposits, financing facilities and deposit and withdrawal facilities. Our GTS employees work with clients operating around the globe with annual revenues of greater than $2Bn, to include financial institutions and financial services companies.

Global Technology & Operations

With nearly 100,000 employees and contractors in 35 countries, Global Technology & Operations (GT&O) delivers technology and operating services that form the backbone of Bank of America.

As with other Bank of America groups, the GT&O culture expects excellence, rewards high performance, develops its leaders, encourages innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion. That culture, combined with existing talent, expertise, market leadership and a wide array of professional opportunities, enables GT&O to attract and retain the brightest minds in the business.

Key organizations within GT&O are:

  • Consumer Banking Technology & Operations
  • Global Markets Risk Technology & Operations
  • Global Wealth & Investment Management Technology & Operations
  • Global Wholesale Banking Technology & Operations
  • Technology Infrastructure
  • Enterprise Chief Information Officer
  • Global Information Security
  • Chief Operating Officer

A leader in technology

GT&O invests billions of dollars each year to develop and deploy leading-edge technology in the following areas:

  • New capabilities for 30 million U.S. online retail banking customers and 13 million mobile banking customers
  • Platforms for handling the trillions of dollars in client assets under management and the billions of dollars that move each day through the company’s wealth management, commercial banking and global markets businesses
  • Platforms for global risk and capital management to enable real-time monitoring for management and regulatory reporting
  • Expertise in everything from desktop support to data center management for the company’s extensive technology infrastructure
  • Protection of customer and client information, which includes defending the company against cyber security threats
  • Management of enterprise data, including business intelligence analytics
  • Technology expertise in disciplines ranging from coding to systems architecture to project management.

A leader in operations

GT&O operations professionals provide fulfillment and customer support for Bank of America’s businesses. Every year, operations professionals in GT&O handle a mind-boggling flow of transactions with tremendous accuracy and efficiency. These transactions, which are the life blood of the global economy, include:

  • $225 billion in wire payments
  • 3.4 billion separate trades in stocks, bonds and other financial instruments
  • 1 billion online banking payments and transfers
  • 6 billion checks cleared
  • 1.1 billion ledger items posted

Excellence in operating services is core to GT&O’s mission. Several client contact centers are perennial winners of J.D. Power & Associates recognition for “customer satisfaction excellence.” In 2013, the Merrill Lynch Retirement Services contact center was recognized by J.D. Power & Associates, as was the Corporate and Commercial Banking contact center and the Merrill Edge contact center.

Innovation

GT&O was granted 119 U.S. patents in 2012, and has been credited with 1,500 U.S. patents overall. GT&O stays abreast of the latest innovations in technology and operations so it can support business colleagues around the world, and provide customers and clients with tools that allow them to do business with Bank of America whenever and wherever they want.

Quartz

Quartz is revolutionizing the way Global Markets does business at Bank of America Merrill Lynch.  Quartz will become the single platform for pricing trades, managing positions, and computing risk exposure. It is a part of a multi-year effort to build a cross-asset, front-to-back risk and trading system.

Thousands of developers are using the platform to deliver applications to thousands of end users. As a part of the Quartz team, you will contribute to the technology that will define the future of our business. You will work with a cutting-edge, massive-scale, highly-agile technology stack, including:

  • A shared Python based environment for agile development
  • Globally distributed object-oriented petabyte-class databases
  • Linux compute farms on-tap
  • A core framework of reusable business objects
  • A multi-million line code base
  • Automated tools for testing, integration, and global application deployment

Our developer community is our greatest asset. We invest in training and mentoring to improve technical and business skills through:

  • "Quartz University" lectures
  • Virtual, self-guided, and in person training
  • Participation and sponsorship of Python conferences and events

Women in Technology & Operations advocacy group

In addition to the Employee Networks and other interest groups that are available to all Bank of America employees, GT&O promotes an advocacy group called “Women in Technology & Operations” that supports female employees in GT&O through development, outreach and networking opportunities. Women in Technology & Operations has 3,300 members in 15 local chapters in five countries.

Global Technology & Operations APAC (APAC T&O)

APAC T&O is responsible for delivering end-to-end technology and operations to all lines of business across the region.

APAC T&O professionals primarily support the Bank of America Merrill Lynch businesses that serve the region’s corporate and institutional clients, including Corporate and Investment Banking, Global Markets, and Corporate Credit and Transaction Banking. They also fulfill company needs for technology infrastructure, risk and data management, and information security.

APAC T&O is integrated with the company’s broader GT&O organization which employs nearly 112,000 employees and contractors around the world. APAC T&O also has the autonomy needed to respond to the unique demands of local market clients.

As part of the broader GT&O organization, APAC T&O employees benefit from working in a company that invests billions of dollars each year in leading-edge technology, and from working in a company that excels in delivering operating services.

In APAC T&O, our team expects excellence, rewards high performance, develops its leaders, encourages innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion. That culture, combined with market leadership and a wide array of professional opportunities, enables APAC T&O to attract and retain the brightest minds in the business.

Corporate Staff & Support

Corporate Audit

Corporate Audit is a global team responsible for providing independent assessments of business activities throughout Bank of America Merrill Lynch. The group supports how the company manages risk by determining whether controls over key risks are in place and functioning properly. Corporate Audit also makes recommendations to management in support of Bank of America Merrill Lynch’s strategies and business objectives. Our Corporate Audit team reports directly to the Audit Committee of the Board of Directors to maintain independence.

Global Compliance

Global Compliance is responsible for overseeing “compliance risk” which is the risk of legal or regulatory sanctions, material financial loss or damage to the reputation of the company arising from the failure to comply with requirements of applicable banking and financial services laws, rules, and regulations, related self-regulatory organization standards and codes of conduct. This information is detailed in the Global Compliance Framework (GC Framework), which further defines roles and responsibilities related to compliance risks as well as clarifies the scope of Global Compliance.

Corporate Services

Our Corporate Services division is responsible for 125million square feet of bank-owned space and all real estate-related services within the global portfolio including lease transactions, construction management and facilities management across all of Bank of America Merrill Lynch’s premises in Asia. Corporate Services distinguishes Bank of America Merrill Lynch from its competition by delivering innovative, environmentally sustainable real estate and workspace solutions in all markets. This is achieved by working with each of the individual business lines to craft real estate solutions demanded by business needs including occupancy space planning requirements for both the short- and long-term across all the markets in Asia. Our team provides secure workspaces and delivers strategic real estate solutions that complement our line of business and Enterprise business objectives.

Chief Finance Officer Group (CFO)

Corporate Investments manages the company’s discretionary portfolio and interest rate risk.

Corporate Treasury is responsible for providing world-class management of the company’s interest rate and liquidity risks using a state-of-the-art framework for balancing the tradeoffs between risk and return. Our Treasury team's primary responsibilities include funding the company’s balance sheet, forecasting net interest income, managing relationships with rating agencies and fixed income investors, and analyzing interest rate and liquidity risks.

Corporate Planning & Strategy researches and recommends potential strategic acquisitions, divestitures and other business opportunities for the corporation.

Enterprise Capital Management (ECM) is responsible for leading capital management across the company. This centralized team helps to ensure efficient and proactive management of economic and regulatory capital. Our team works closely with other organizations at the bank including Risk, Technology, Finance, Treasury and the lines of business to ensure the appropriate level of governance to help define and execute the bank’s capital management strategy.

Within Finance, line-of-business CFOs have key responsibilities for managing and providing strategic guidance to the business. The Chief Accounting Officer oversees the business controllers and is focused on financial reporting, controls, regulatory guidance and policies and procedures. The Finance functions are responsible for strategic financial planning, forecasting and analysis processes; oversight of the internal control environment; financial reporting and strategic cost measurement.

Our Financial Analysis team assesses the competitive position and performance of each of the businesses, identifying strategic priorities for the corporation and recommending alternatives.

Financial Services includes Accounts Payable, Finance Operations, Global Sourcing, Enterprise Services and change management functions. This group maintains the underlying tools to facilitate financial performance; focused on technology systems and platforms, process excellence and operational risk.

Global Principal Investments invests capital on behalf of the Enterprise to enhance strategic growth opportunities and generate returns.

Finance

The Finance unit at Bank of America Merrill Lynch is responsible for the accuracy and integrity of financial information for the bank’s entire business operations in the region. Our team works closely with the individual business lines to forecast, measure and plan all aspects of financial performance and data. The Finance team is also responsible for ensuring that financial regulatory requirements are met in each of the individual markets where the bank operates. In addition, the Finance team is responsible for the verification and independent valuation of the entire bank’s individual trading portfolios across the spectrum of asset classes.

Global Human Resources

At Bank of America Merrill Lynch, we understand that the success of an organization depends on its people. Our Global Human Resources team plays an integral role in driving that success. We align human resources strategy to the business strategy, enabling the company to drive revenue growth through attracting, developing and retaining a world-class workforce.

Our Global Human Resources group contributes to the success of the company through assisting with and planning for future growth. The team focuses on organizational performance, creating an engaging and productive environment for employees, and delivering critical services to ensure the successful day-to-day operation of the business. Our Global Human Resources employees must display strong business acumen, relationship building and strategic partnership as well as execution across several businesses.

In the Asia Pacific region, there are three primary areas within the Global Human Resources team:

Regional Line of Business HR: These HR leaders partner with the most senior regional business executives to ensure HR capabilities are aligned with business unit plans, and work together with the Executives to ensure successful execution of business plans.

Regional HR Specialty Functions: Our teams in Staffing, Compensation & Benefits, Learning & Leadership Development and Infrastructure Shared Services provide expertise and build solutions to meet business growth plans.

Country HR: These employees provide local expertise in labor markets, compensation and benefits trends and employment law to the enterprise. They also manage and deliver local recruiting, compensation and payroll, associate relations and compliance.

Legal

At Bank of America Merrill Lynch, our Legal department is responsible for the provision of legal services for all of the bank’s activities in the region across multiple jurisdictions and business activities. The team works closely with our Risk partners, including Compliance, Audit, Tax and Finance to identify and implement both best practices and legally compliant policies and procedures across the bank’s business and support unit activities.

Global Risk

Global Risk Management develops and implements meaningful risk management measures and guide management in dealing with risk. Our Global Risk Management team has approximately 3,000 risk professionals organized into Enterprise risk teams and independent business risk teams which work collaboratively in executing their respective duties:

  • Enterprise risk teams (e.g., Corporate Operational Risk, Enterprise Credit Risk, Vendor Risk Management, Enterprise Stress Testing and Global Recovery and Resolution Planning), establish policies and standards, establish risk management programs and assess program adherence. Our team also provides company level risk oversight and monitors and reports on systemic and emerging risk issues. These teams also ensure that risk profiles within their functions remain within specified limits and align with the company’s risk appetite.
  • Independent business risk teams, together with our other Governance and Control Functions (GCF), establish and oversee the risk management governance structure for the Businesses including business-specific policies, limits, standards, controls, metrics and thresholds in line with the companywide and business-specific risk appetite statements. Our independent business risk teams must adhere to programs and policies established by the Enterprise risk teams. These teams also ensure appropriate escalation when a limit is exceeded.